Risman Insurance Agencies is seeking a Commercial Lines Account Manager to join our growing commercial insurance team. This role is responsible for servicing and managing a book of commercial clients while delivering a high level of customer service and supporting long-term account growth.

Risman Insurance Agencies is headquartered in Medford, MA, with additional offices in Tewksbury, Danvers, and Burlington. Employees may work out of Medford or Tewksbury, depending on preference and business needs. After onboarding, employees are eligible for one work-from-home day per week.

You will work alongside experienced insurance professionals in a collaborative and supportive environment. Compensation is competitive and may be higher based on experience.

Salary Range: $80,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Work from Home

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Career Growth Opportunities

Paid Time Off (PTO)

• Active Property & Casualty license preferred
• Minimum 3 years of commercial lines insurance experience preferred
• Experience with AMS360 or similar agency management system preferred
• Strong understanding of commercial insurance coverages and workflows
• Ability to manage multiple priorities and meet deadlines
• High attention to detail and accuracy
• Ability to work independently and collaboratively within a team
• Strong written and verbal communication skills
• Professional, positive demeanor with clients, carriers, and coworkers
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Openness to feedback and a desire for continued professional growth

Risman Insurance Agencies values professionalism, collaboration, and long-term career development.

• Manage and service a book of existing commercial lines accounts
• Handle policy renewals, endorsements, billing inquiries, certificates, and claims support
• Prepare insurance submissions, rate policies, and complete applications
• Review accounts for cross-selling and account rounding opportunities
• Prepare and present quotes and coverage options to clients and prospects
• Communicate with direct and wholesale insurance carriers
• Maintain accurate and timely documentation in the agency management system (AMS360)
• Provide proactive, professional, and responsive service to clients
• Collaborate with producers and internal team members to support account retention and growth

Risman Insurance Agencies is a well-established, independent insurance agency serving individuals, families, and businesses across Massachusetts. We provide personalized insurance solutions across personal lines, commercial lines, and private client services, with a strong focus on long-term relationships and thoughtful risk management.

Our team is built on experience, collaboration, and integrity. We believe great insurance starts with understanding our clients’ needs and delivering solutions that protect what matters most—today and into the future. As an independent agency, we work with a wide range of carriers, allowing our team to design coverage that truly fits each client.

Risman Insurance Agencies continues to grow by investing in our people, our processes, and our technology—creating an environment where professionals can do their best work and build meaningful careers.

At Risman Insurance Agencies, we’re intentional about the kind of team we build. We’re looking for professionals who take pride in their work, value collaboration, and want to grow within a supportive, forward-thinking agency.

What Sets Us Apart

• Career Growth: Opportunities for advancement, professional development, and long-term career paths
• Team-Oriented Culture: A collaborative environment where service, sales, and leadership work together
• Established & Respected: A strong reputation as a trusted independent agency in Massachusetts
• Client-Focused Approach: Emphasis on relationships, education, and smart insurance solutions
• Supportive Infrastructure: Strong processes, technology, and carrier partnerships that help you succeed

We’re not just filling positions—we’re building a team of dedicated professionals who want to grow, contribute, and make a meaningful impact for clients and each other.