Risman Insurance Agencies is looking for a Commercial Lines Account Manager to join our team. Risman Insurance Agencies is based in Medford, MA, and has additional offices located in Tewksbury, Danvers, Melrose and Burlington. If one of these locations is more convenient than our main office in Medford, we welcome employees to work out of that location instead.

We are a team of more than 40 professionals, and after completing onboarding, we allow for each employee to have a work-from-home day each week.

Actual salary may be higher than listed based on the candidate's experience.

Salary Range: $80,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Career Growth Opportunities

The successful candidate will be self-motivated and proactive in handling responsibilities. The candidate will be detail-oriented, work well with a team, and will have the following traits/experience:

• A current P&C (Property & Casualty) license preferred
• Experience using AMS360 or similar management software preferred
• Minimum 3 years middle market and small commercial experience preferred
• Ability to multi-task, prioritize, work independently, and use discretion surrounding sensitive information
• Ability to learn and adapt to technology quickly
• Open to receiving regular constructive feedback relating to your performance
• Ability to maintain a professional demeanor and a friendly, positive attitude with both clients and coworkers
• A passion for providing outstanding customer service at all times
• Possess strong administrative and computing skills, including Microsoft Office (Word, Excel, and Outlook)
• Demonstrate effective written and verbal communication, including the ability to actively listen, and problem-solve with minimal assistance
• The passion for growing into a leadership position

You will work as a member of a team of experienced, talented, and passionate insurance agents who provide outstanding service to our clients. Below are some of the responsibilities that this role includes:

• Manage a book of business of existing commercial lines
• Handle renewals, service requests, claims, billing, and new policies
• Review existing book of business for cross-selling and account round opportunities
• Document information in our agency management system (AMS360)
• Rate insurance policies and complete all phases of the insurance application
• Prepare and present quotes to clients and prospects
• Educate clients about insurance coverage options
• Work with direct and wholesale insurance providers

Risman Insurance Agencies is a well-established, independent insurance agency serving individuals, families, and businesses across Massachusetts. We provide personalized insurance solutions across personal lines, commercial lines, and private client services, with a strong focus on long-term relationships and thoughtful risk management.

Our team is built on experience, collaboration, and integrity. We believe great insurance starts with understanding our clients’ needs and delivering solutions that protect what matters most—today and into the future. As an independent agency, we work with a wide range of carriers, allowing our team to design coverage that truly fits each client.

Risman Insurance Agencies continues to grow by investing in our people, our processes, and our technology—creating an environment where professionals can do their best work and build meaningful careers.

At Risman Insurance Agencies, we’re intentional about the kind of team we build. We’re looking for professionals who take pride in their work, value collaboration, and want to grow within a supportive, forward-thinking agency.

What Sets Us Apart

• Career Growth: Opportunities for advancement, professional development, and long-term career paths
• Team-Oriented Culture: A collaborative environment where service, sales, and leadership work together
• Established & Respected: A strong reputation as a trusted independent agency in Massachusetts
• Client-Focused Approach: Emphasis on relationships, education, and smart insurance solutions
• Supportive Infrastructure: Strong processes, technology, and carrier partnerships that help you succeed

We’re not just filling positions—we’re building a team of dedicated professionals who want to grow, contribute, and make a meaningful impact for clients and each other.