Office Manager - Risk Management Partners

Risk Management Partners is seeking a proactive, detail-oriented Office Manager to support our growing insurance agency in Wheat Ridge, Colorado. This role is ideal for someone who thrives in a dynamic, team-based environment, enjoys building and improving systems, and is passionate about creating a culture of excellence and service.

Position Summary

The Office Manager will support daily operations, team coordination, technology administration, and client service functions across the agency. This individual will play a central role in keeping the agency organized, efficient, and aligned with our cultural values.

Salary Range: $55,000.00 - $75,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Mon-Fri Schedule

Career Growth Opportunities

Laptop provided for work from home

Family Friendly

Hybrid Work from Home Available

Qualifications

- 3+ years of insurance office experience

- Strong organizational and communication skills

- Tech-savvy with experience in EZLynx or similar platforms

- Proficient in Microsoft Office and digital tools

- Comfortable managing multiple tasks and prioritizing independently

- Culture-first mindset with a service-driven approach

Team Coordination

- Coordinate job postings, interview scheduling, and onboarding logistics

- Track PTO, holidays, and HR documentation

- Schedule and help organize team meetings, events, and training

- Support internal communication and foster a positive, team-centered environment

- Assign tasks to and coordinate communication with VAs based on direction from leadership

Technology Support

- Support EZLynx configuration and troubleshoot basic issues (escalate as needed)

- Coordinate implementation of process improvements in agency platforms

- Assist with team training on new technology features and tools

- Maintain shared password systems

- Organize and manage digital file structure on shared servers

Operations Administration

- Maintain and update job role documentation and task lists

- Track and renew agency licenses and appointments as directed

- Manage incoming/outgoing mail, supplies, and office logistics

- Coordinate operational reporting (e.g., EZLynx, phone metrics) for leadership review

- Monitor client satisfaction indicators and escalate concerns as needed

- Support basic banking tasks (e.g., check deposits)

- Provide phone backup support during team absences

Marketing & Sales Support

- Maintain and update the referral partner database

- Coordinate content scheduling and blog posts as directed

- Support marketing campaign logistics (e.g., postcards, email outreach)

- Assist with client intake and documentation as needed

- Help track and organize internal cross-sell efforts

Carrier Relations

- Coordinate and schedule meetings with carrier partners

- Assist in preparing materials for carrier presentations

- Manage documentation and processing of new carrier appointments

Finance Support

- Assist with data collection and documentation related to commissions

- Coordinate with outsourced accounting team for reporting and reconciliation

Risk Management Partners - Insurance Agency: Your trusted risk management partners. Our independent insurance experts work with businesses and individuals in Colorado to manage risk and lower the cost of transferring risk through buying insurance. In addition to risk management, we offer a wide range of insurance policies to meet your needs, including homeowners, auto, business, life, general liability, and workers compensation. We partner with companies like Nationwide, Liberty Mutual, Travelers, Hartford, Auto Owners, Progressive, Safeco, State Auto, Lemonade, Chubb, Berkshire Hathaway, Foremost, CNA, Met Life, Pinnacol, USLI and more.'

At Risk Management Partners, we empower our team to excel in the dynamic world of insurance. Choose us for an energetic workplace where innovation meets expertise. Our commitment to professional development ensures that you’ll grow alongside industry leaders while making a meaningful impact on client success. Join a culture that values collaboration, integrity, and forward-thinking solutions. Together, let’s redefine risk management and elevate the standards of excellence. Your future starts here!