Ridgebrook Insurance
Customer Service Representative (Personal Lines)
Job Overview
Our independent property and casualty insurance agency in northern Baltimore County is seeking an experienced Personal Lines CSR to join our great team!
We offer:
- A competitive salary & benefits package based on experience
- Opportunity to work 9-hour days with every other Friday off (or another selected day )
- In addition to salary, new and renewal commissions are paid on new customers brought to the agency by account managers.
Salary Range: $40,000.00 - $60,000.00 per year
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Flexible Schedule
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Requirements
Overall, we’re looking for a full-time licensed CSR with the following:
- Strong communication skills & customer service experience
- Strong attention to detail and work ethic
- A genuine desire and enjoyment in helping others
- Preferred, but not required, is experience servicing personal lines insurance policies and an active MD or PA Property & Casualty Insurance license (new hire will be required to pass the P&C insurance license exam within the first 90 days).
Responsibilities
Day-to-day responsibilities include:
- Following up with customers to ensure satisfaction, respond to queries, and solve or refer problems.
- Assisting producers in quoting or remarketing, and servicing existing accounts.
- Fostering strong relationships with our customers to maintain a high level of client retention and product loyalty.
Remote Type:
No
Job Type:
Full-Time
Job Category:
Customer Service Representative
Location:
909, Ridgebrook Road,Sparks Glencoe,MD,21152,US
About Us
Independent insurance agency.