Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking for part time employees. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Salary Range: $18.00 - $25.00 per hour

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Flexible Schedule

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Great Customer Service Skills.

• Provide exceptional customer service.
• Review customer's existing policy and recommends the best solutions for their needs
• Maintain client relationships with follow up phone calls.
• Follow up with customers to assure satisfaction, respond to queries, and solve or refer problems.
• Process customer policy change requests.

Our dedicated team strives everyday to provide our clients with the best products and services. Here at Farmers Insurance - Rex Viola Agency, we take our job seriously and tailor our clients policies to fit their needs. We are constantly growing and adding talent to our well established agency. If you are looking for a rewarding career in the insurance industry, then we encourage you to apply to our team today!