Join Rej Sagun - Internal Account, a reputable company dedicated to providing top-notch customer service in Loves Park, Illinois. As a Licensed Customer Service Representative, you will be at the forefront of assisting our clients and ensuring their satisfaction. Our team values collaboration, professionalism, and a positive work environment, making it an ideal place to grow and excel in your career.

If you have a passion for helping others, excellent communication skills, and a desire to work in a supportive team environment, then this role is perfect for you. Apply now to be a part of our team!

Salary Range: $50,000.00 - $70,000.00 per year

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Dental Insurance

Licensing: Active Illinois Property & Casualty License is a plus.Experience: Previous customer service experience is preferred.Communication Skills: Excellent verbal and written communication skills.Customer Focus: A genuine passion for helping customers and providing top-notch service.Adaptability: Ability to work effectively in a fast-paced environment and handle multiple priorities.Team Player: Collaborative attitude and willingness to work with diverse teams.Computer Skills: Proficiency in MS Office and customer service software.

Client Interaction: Engage with customers, addressing inquiries and providing solutions in a courteous manner.

Issue Resolution: Handle customer concerns effectively, aiming for quick and satisfactory resolutions.

Product Knowledge: Demonstrate expertise in our products and services to assist customers efficiently.

Documentation: Maintain accurate records of customer interactions and transactions for future reference.

Quality Assurance: Ensure that service levels meet company standards and exceed customer expectations.

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