Join Rej Sagun - Insurance Demo Account, a dynamic company located in Loves Park, Illinois, committed to providing exceptional service within the insurance industry. We are excited to offer a hybrid remote position for a Commercial Lines Customer Service professional. Our team thrives on delivering extraordinary customer experiences with a positive approach, combining the benefits of flexible remote work with the vibrancy of a supportive community atmosphere. This role is perfect for an enthusiastic individual eager to contribute to a forward-thinking team. Embrace the chance to collaborate with skilled professionals, enhance your skills, and become a vital part of our growth journey. We invite you to join us and make a meaningful impact in the lives of our clients while enjoying a fulfilling career with opportunities for personal and professional growth.

Salary Range: $40,000.00 - $50,000.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Parental Leave

Evenings Off

Licensing: Active Illinois Property & Casualty License is strongly preferred.

Experience: Prior experience in commercial lines insurance or related fields is beneficial.

Excellent Communication: Strong verbal and written communication skills are essential.

Customer-Focused: A passion for delivering exceptional service and solutions to clients.

Adaptability: Comfortable with hybrid remote work and managing time effectively between remote and in-office tasks.

Collaborative Spirit: Ability to work well in a team, fostering positive and productive relationships.

Technical Proficiency: Experienced with insurance software and technology tools beneficial for providing superior client service.

Client Support: Provide excellent customer service to current and prospective clients by addressing inquiries and concerns promptly and effectively.

Insurance Policies Handling: Assist with the preparation of insurance policies, endorsements, binders, certificates, and related documents.

Issue Resolution: Resolve client issues with professionalism and a positive attitude, ensuring satisfaction and retention.

Documentation: Maintain accurate records of client interactions, transactions, and correspondence in the system.

Collaboration: Work closely with other team members and departments to ensure a seamless client experience.

Continuous Improvement: Stay informed about industry trends and practices to contribute to team and company growth.

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