Raymond Smith-Farmers Insurance Agency
Customer Service Representative
Job Overview
Job Title: Customer Service Representative
Company: Farmers Insurance Raymond Smith Agency
Employment Type: Full-Time
Location: Chandler Ok.
Farmers Insurance is seeking a motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer support team, you will be the first point of contact for clients, providing exceptional service and support for insurance-related inquiries.
Ensure customer satisfaction by providing solutions and follow-up when needed.
Comfortable working in a fast-paced, customer-focused environment.
Basic computer skills and ability to learn internal systems quickly.
Benefits
Paid Time Off (PTO)
Retirement Plan
Opportunities for growth and advancement
Supportive team environment
Benefits
Paid Time Off (PTO)
Health Insurance
Retirement Plan
Requirements
Preferred:
Previous customer service or insurance experience is a plus, but not required
Why Join Farmers Insurance?
Be part of a trusted brand with a reputation for excellence
Opportunities for growth and advancement.
High School Diploma or equivalent required.
Responsibilities
Responsibilities:
Respond to customer inquiries via phone, email, or in person in a professional and timely manner
Assist clients with policy information, billing questions, claims processes, and updates
Maintain accurate and detailed records of customer interactions.
Work collaboratively with agents and team members to resolve customer concerns.
Ensure customer satisfaction by providing solutions and follow-up when needed.
Stay informed about company products, policies, and procedures, excellent and interpersonal skills.
Strong problem-solving ability and attention to detail.
Comfortable working in a fast-paced, customer-focused environment.
Basic computer skills and ability to learn internal systems quickly.
Previous customer service or insurance experience is a plus, but not required.
Why Join Farmers Insurance?
Be part of a trusted brand with a reputation for excellence
Opportunities for growth and advancement.