Are you passionate about cars and connecting with people? Randy Wise Automotive Team is looking for a friendly and skilled Service Advisor to join our busy shop in Flint, Michigan! We're a dealership that truly values our customers and our team, fostering a positive atmosphere where everyone feels welcome and supported. As a Service Advisor, you'll be the crucial link between our valued customers and our expert service technicians. You'll have the opportunity to guide customers through their vehicle's maintenance and repair journey, ensuring they understand every step and feel confident in the work being done. Imagine being the first smiling face a customer sees when they bring in their car, and the last one they interact with after their vehicle is running perfectly again. If you love the automotive world, enjoy helping others, and want to be part of a growing, reputable team, we’d be thrilled to welcome you aboard!

Salary Range: $50,000.00 - $75,000.00 per year

Benefits

Annual Base Salary Based on Experience

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Career Growth Opportunities

Retirement Plan

Proven experience as a Service Advisor in an automotive setting.

Exceptional customer service and interpersonal skills.

Strong organizational and multitasking abilities.

Familiarity with automotive diagnostics and repair processes.

Proficiency with dealership management systems (DMS) and standard office software.

A valid driver's license.

Greet customers warmly as they arrive at the service center and understand their vehicle concerns.

Listen actively to customer needs and translate them into actionable repair orders for the technicians.

Clearly explain recommended services, repairs, and associated costs to customers.

Schedule service appointments efficiently, ensuring optimal use of technician time.

Maintain open communication with customers regarding the status of their vehicle repairs.

Process service orders accurately and ensure timely billing and payment collection.

Build rapport and foster loyalty with customers through exceptional service experiences.

Join the Randy Wise Automotive Team, where car enthusiasts thrive in a vibrant and supportive environment! As a leading player in the automotive industry, we prioritize innovation and customer satisfaction while fostering a culture of teamwork and growth. Our passionate team is dedicated to delivering exceptional service and quality vehicles, ensuring every customer leaves with a smile. If you're looking to elevate your career in a fun, dynamic setting, we invite you to be a part of our journey toward excellence!

Welcome to the Randy Wise Automotive Team, where we're not just selling cars; we're building lasting relationships and driving innovation in the automotive industry. We are a dynamic and professional organization committed to providing exceptional vehicle sales, service, and parts, all while fostering a culture of growth and opportunity for our team members.

Our mission is to be the premier automotive destination, recognized for unparalleled customer satisfaction and unwavering integrity. We achieve this through a dedicated team that embodies our core values of honesty, teamwork, and continuous improvement. Join us and become part of a thriving business that values your contributions and invests in your professional development.

At Randy Wise Automotive Team, we are driven by passion and powered by people. We invite you to rev up your career with us!