Welcome to the Randy Wise Automotive Team, a place where we believe in building lasting relationships, not just fixing cars. Located right here in Flint, Michigan, we're a team that’s passionate about providing top-notch automotive service with a personal touch. We're looking for someone special to join us as a Service Advisor, a role that’s absolutely central to our customer experience. You’ll be the friendly face and knowledgeable guide for our valued clients, ensuring their time with us is smooth, transparent, and reassuring. Think of yourself as the vital link between our customers and our skilled technicians. If you love cars and genuinely enjoy making people’s day better by solving their automotive needs, you'll fit right in. Come be part of a team that truly cares about its people and its customers!

Salary Range: $60,000.00 - $80,000.00 per year

Benefits

Annual Base Salary Based on Experience

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Career Growth Opportunities

Retirement Plan

Previous experience as a Service Advisor or in a customer-facing automotive role.

Strong understanding of automotive systems and maintenance.

Excellent communication and interpersonal skills, with a friendly and approachable demeanor.

Proficiency with dealership management systems (DMS) and general computer skills.

Ability to manage multiple tasks and prioritize effectively.

A genuine passion for helping people and solving problems.

Greet customers warmly as they arrive at the service department, making them feel welcome.

Listen carefully to customer concerns and accurately document their vehicle's service needs.

Clearly explain recommended services, repair options, and associated costs to customers.

Schedule service appointments and manage the workflow of the service bays.

Maintain open communication with customers throughout the service process, providing updates.

Ensure customer satisfaction by delivering exceptional service and addressing any questions or issues.

Collaborate effectively with the technician team to ensure efficient and quality repairs.

Join the Randy Wise Automotive Team, where car enthusiasts thrive in a vibrant and supportive environment! As a leading player in the automotive industry, we prioritize innovation and customer satisfaction while fostering a culture of teamwork and growth. Our passionate team is dedicated to delivering exceptional service and quality vehicles, ensuring every customer leaves with a smile. If you're looking to elevate your career in a fun, dynamic setting, we invite you to be a part of our journey toward excellence!

Welcome to the Randy Wise Automotive Team, where we're not just selling cars; we're building lasting relationships and driving innovation in the automotive industry. We are a dynamic and professional organization committed to providing exceptional vehicle sales, service, and parts, all while fostering a culture of growth and opportunity for our team members.

Our mission is to be the premier automotive destination, recognized for unparalleled customer satisfaction and unwavering integrity. We achieve this through a dedicated team that embodies our core values of honesty, teamwork, and continuous improvement. Join us and become part of a thriving business that values your contributions and invests in your professional development.

At Randy Wise Automotive Team, we are driven by passion and powered by people. We invite you to rev up your career with us!