Join the Randy Wise Automotive Team, a leader in the auto service industry committed to excellence and innovation. Located in the heart of Grand Blanc, Michigan, we pride ourselves on delivering outstanding service and building lasting relationships with our customers. We are currently seeking a dedicated and enthusiastic Service Manager to join our team. As a Service Manager, you will oversee the daily operations of our service department, ensuring that we provide top-notch service to our clients. You will be a vital part of our team, driving our commitment to quality and customer satisfaction.

This is an excellent opportunity for an individual with a passion for the automotive industry and a commitment to delivering exceptional customer service. If you are looking for a rewarding career with an organization that values its employees and encourages personal and professional growth, we invite you to apply. Be part of a dynamic team where your contributions are valued, and your career is driven forward.

Salary Range: $100,000.00 - $120,000.00 per year

Benefits

Annual Base Salary Based on Experience

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Career Growth Opportunities

Retirement Plan

Experience: Minimum of 2 years in automotive service management or a similar role.

Education: High school diploma or equivalent; additional certifications in automotive technology or management are a plus.

Leadership Skills: Demonstrated ability to lead and motivate a diverse team effectively.

Customer Service: Proven track record in delivering excellent customer service and satisfaction.

Problem Solving: Strong analytical and problem-solving skills to handle different automotive issues efficiently.

Communication: Excellent verbal and written communication skills.

Technical Knowledge: Comprehensive understanding of automotive systems and repair processes.

Organizational Skills: Strong organizational abilities to manage time efficiently and prioritize tasks effectively.

Technological Proficiency: Familiarity with automotive service software and tools for diagnostics and repair management.

Flexibility: Willingness to work in office with some extended hours, including weekends, as needed.

Oversee daily operations of the service department ensuring high-quality service delivery.

Lead and mentor a team of service advisors, technicians, and support staff to maintain a cohesive and efficient workplace.

Ensure customer satisfaction by addressing and resolving concerns promptly and professionally.

Manage departmental performance metrics, including service sales, productivity, and customer feedback.

Develop and implement strategies to improve efficiency, profitability, and customer retention within the service department.

Coordinate with parts department and other internal teams to ensure timely and accurate service delivery.

Stay informed on industry trends and best practices to keep the service department innovative and competitive.

Join the Randy Wise Automotive Team, where car enthusiasts thrive in a vibrant and supportive environment! As a leading player in the automotive industry, we prioritize innovation and customer satisfaction while fostering a culture of teamwork and growth. Our passionate team is dedicated to delivering exceptional service and quality vehicles, ensuring every customer leaves with a smile. If you're looking to elevate your career in a fun, dynamic setting, we invite you to be a part of our journey toward excellence!

At Randy Wise Automotive Team, we believe in driving excellence both on and off the road. With a vibrant culture focused on teamwork and innovation, we are dedicated to delivering top-notch service to our customers. As leaders in the automotive industry, we are committed to fostering growth, supporting our employees, and embracing cutting-edge technology. Join us to be part of a dynamic team that champions progress and makes a meaningful impact every day! Drive your career forward with us!