Join the Randy Wise Automotive Team, a renowned leader in the automotive service industry, as a dedicated Service Manager at our Flint, Michigan location. We are committed to delivering unparalleled service and fostering a welcoming atmosphere for our customers and team members alike. As a vital member of our team, you'll oversee our service department, ensuring both high-quality maintenance and repairs, and exceptional customer satisfaction. We pride ourselves on a friendly, professional environment where every team member is valued and encouraged to grow.

Our ideal candidate is someone with a passion for the automotive industry and a knack for building strong customer and team relationships. If you're proactive, enjoy a dynamic environment, and thrive on customer satisfaction, the Randy Wise Automotive Team is eager to welcome you. Embark on a fulfilling journey with us, where your contributions will drive the success of our service department and enrich the community we serve.

Salary Range:

Benefits

Hourly Base Salary Based on Experience

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Career Growth Opportunities

Retirement Plan

Experience: Minimum of 3-5 years in a managerial role within the automotive service industry.

Education: High school diploma or equivalent; further education or certifications in automotive service or management is a plus.

Technical Knowledge: Comprehensive understanding of automotive systems and repair procedures.

Communication Skills: Excellent verbal and written communication skills with the ability to interact effectively with staff and customers.

Leadership: Proven ability to lead and motivate a team to achieve high levels of service and productivity.

Customer Service: Strong dedication to providing exceptional customer service and handling customer feedback positively.

Problem-Solving: Strong analytical and problem-solving skills.

Organizational Skills: Ability to manage multiple tasks efficiently.

Availability: Must be willing to work on-site in Flint, Michigan, with flexibility in work hours.

Oversee the service department's daily operations, ensuring efficiency and productivity.

Coordinate and manage the schedules of service technicians to optimize workflow.

Communicate effectively with customers, addressing their service needs and inquiries.

Perform regular quality checks on completed work to ensure high service standards are met.

Handle customer complaints professionally, striving for quick resolutions and satisfaction.

Develop strategies to enhance customer service quality, encouraging repeat business.

Maintain and monitor inventory levels, ensuring parts and tools are adequately stocked for operations.

Collaborate with other department heads, including sales and parts, to foster a cohesive team environment.

Stay current with industry trends and training to ensure the team delivers state-of-the-art service techniques.

Join the Randy Wise Automotive Team, where car enthusiasts thrive in a vibrant and supportive environment! As a leading player in the automotive industry, we prioritize innovation and customer satisfaction while fostering a culture of teamwork and growth. Our passionate team is dedicated to delivering exceptional service and quality vehicles, ensuring every customer leaves with a smile. If you're looking to elevate your career in a fun, dynamic setting, we invite you to be a part of our journey toward excellence!

At Randy Wise Automotive Team, we believe in driving excellence both on and off the road. With a vibrant culture focused on teamwork and innovation, we are dedicated to delivering top-notch service to our customers. As leaders in the automotive industry, we are committed to fostering growth, supporting our employees, and embracing cutting-edge technology. Join us to be part of a dynamic team that champions progress and makes a meaningful impact every day! Drive your career forward with us!