Randy Wise Automotive Team invites you to join our dynamic and esteemed dealership in Flint, Michigan, where we prioritize excellence and customer satisfaction. As a Service Manager, you will be at the forefront of ensuring our customers receive top-notch service and care. Your role will be pivotal in overseeing the operations of our service department, ensuring efficiency, productivity, and a welcoming environment for both our clients and team members. At Randy Wise, we believe in creating a positive and inviting atmosphere where our team feels valued and motivated to provide exceptional service. This is a fantastic opportunity for a professional seeking to make a significant impact in the automotive industry, partnering with a reputable team committed to continuous improvement and customer-centric solutions.

Salary Range: $100,000.00 - $150,000.00 per year

Benefits

Annual Base Salary Based on Experience

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Career Growth Opportunities

Retirement Plan

Education: Bachelor's degree in Automotive Technology or related field is preferred.

Experience: Minimum of three years' experience in an auto service management role.

Technical Skills: Comprehensive understanding of automotive repair processes and familiarity with the latest diagnostic equipment.

Communication Skills: Excellent verbal and written communication skills for interaction with staff and customers.

Leadership: Proven ability to lead a team, manage conflict, and motivate staff to achieve desired goals.

Organizational Skills: Strong ability to manage multiple tasks and projects effectively.

Customer Service: A strong commitment to providing exceptional customer service experiences.

Problem-solving: Strong analytical and problem-solving skills with the ability to resolve complex issues efficiently.

Driver's License: Valid driver’s license is required.

Schedule: Ability to work flexible hours, including weekends and holidays as needed.

Team Leadership: Lead, mentor, and motivate a passionate team of auto technicians and service staff to deliver top-notch service.

Customer Interactions: Ensure exceptional customer service by understanding their needs and providing timely solutions to their vehicle concerns.

Work Scheduling: Efficiently coordinate daily work schedules and manage appointments to maximize service department efficiency.

Quality Assurance: Maintain high-quality service standards through regular inspections and quality control checks.

Inventory Management: Supervise parts inventory and collaborate with suppliers to ensure the prompt availability of required parts.

Performance Monitoring: Track and report on service department metrics, implementing strategies for continuous improvement.

Problem Resolution: Address and resolve customer complaints promptly to maintain customer satisfaction.

Join the Randy Wise Automotive Team, where car enthusiasts thrive in a vibrant and supportive environment! As a leading player in the automotive industry, we prioritize innovation and customer satisfaction while fostering a culture of teamwork and growth. Our passionate team is dedicated to delivering exceptional service and quality vehicles, ensuring every customer leaves with a smile. If you're looking to elevate your career in a fun, dynamic setting, we invite you to be a part of our journey toward excellence!

At Randy Wise Automotive Team, we believe in driving excellence both on and off the road. With a vibrant culture focused on teamwork and innovation, we are dedicated to delivering top-notch service to our customers. As leaders in the automotive industry, we are committed to fostering growth, supporting our employees, and embracing cutting-edge technology. Join us to be part of a dynamic team that champions progress and makes a meaningful impact every day! Drive your career forward with us!