Join Randy Wise Automotive Team, located in the heart of Clio, Michigan, where customer satisfaction and automotive excellence drive us forward. As a Service Advisor, you will be at the forefront of our service department, providing a welcoming and knowledgeable first point of contact for our customers. This role is pivotal in ensuring a positive service experience by effectively communicating with clients and facilitating automotive services that meet their needs. Our team is committed to creating a friendly and supportive environment where your expertise and passion for the automotive industry will be valued and rewarded. At Randy Wise, we pride ourselves on fostering a culture of growth and opportunity in a dynamic and hands-on setting. If you're enthusiastic about automobiles, eager to provide exceptional service, and ready to be part of a close-knit team, we invite you to become a part of our organization and make a meaningful impact. Apply now and start your journey with us!

Salary Range: $50,000.00 - $70,000.00 per hour

Benefits

Hourly Base Salary Based on Experience

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Career Growth Opportunities

Retirement Plan

Experience: Prior experience as a Service Advisor or in a similar customer service-oriented role in the automotive industry is preferred.

Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.

Organization: Strong organizational skills with attention to detail, capable of managing multiple customer appointments and tasks.

Technical Knowledge: Basic understanding of automotive repair and maintenance procedures.

Customer Service: Exceptional customer service skills with a positive and friendly attitude.

Problem-Solving: Ability to analyze problems and offer practical solutions to clients.

Flexibility: Willingness to work in a fast-paced environment and adapt to dynamic situations.

Team Player: Collaborative mindset with an ability to work well within a team.

Customer Interaction: Greet customers promptly and offer a positive, friendly first impression.

Service Recommendations: Assess vehicle issues and recommend appropriate maintenance or repair services to customers.

Estimate Preparation: Prepare accurate cost estimates for services and repairs, ensuring complete transparency with the client.

Service Coordination: Ensure timely and efficient service by coordinating with the service department and informing customers about repair status and timeframes.

Quality Assurance: Follow up with customers post-service to ensure their satisfaction and address any concerns.

Continuous Improvement: Stay informed about the latest advancements in automotive services and technologies.

Join the Randy Wise Automotive Team, where car enthusiasts thrive in a vibrant and supportive environment! As a leading player in the automotive industry, we prioritize innovation and customer satisfaction while fostering a culture of teamwork and growth. Our passionate team is dedicated to delivering exceptional service and quality vehicles, ensuring every customer leaves with a smile. If you're looking to elevate your career in a fun, dynamic setting, we invite you to be a part of our journey toward excellence!

At Randy Wise Automotive Team, we believe in driving excellence both on and off the road. With a vibrant culture focused on teamwork and innovation, we are dedicated to delivering top-notch service to our customers. As leaders in the automotive industry, we are committed to fostering growth, supporting our employees, and embracing cutting-edge technology. Join us to be part of a dynamic team that champions progress and makes a meaningful impact every day! Drive your career forward with us!