Randy Wise Automotive Team, a cornerstone in the automotive industry located in Clio, Michigan, is seeking a dedicated and driven Service Manager to join our team. As a key player in our company, you will oversee our service department, ensuring high-quality service operations and customer satisfaction. We pride ourselves in providing an inviting atmosphere where professionalism meets warm customer service. As part of our locally-focused team, you’ll manage the day-to-day operations of the service department, while fostering a culture of positive collaboration and excellence. The right candidate will have a passion for the automotive industry and a commitment to exceeding customer expectations. At Randy Wise Automotive Team, we value every contribution and provide opportunities for growth in a supportive, upbeat environment.

Salary Range: $80,000.00 - $100,000.00 per year

Benefits

Annual Base Salary Based on Experience

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Career Growth Opportunities

Retirement Plan

Experience: Minimum of 5 years in automotive service management or a related field.

Education: High school diploma or equivalent; advanced training or certification in automotive services is a plus.

Leadership Skills: Strong leadership abilities with experience in team management and motivation.

Customer Service: Commitment to providing excellent customer service and the ability to handle customer inquiries effectively.

Problem-Solving: Strong problem-solving skills with a proactive mindset.

Communication: Strong verbal and written communication skills.

Organizational Skills: Exceptional organizational and time management skills.

Technical Proficiency: Understanding of automotive technology and repair trends.

Licensing: Valid driver's license required.

Supervise and coordinate all aspects of the auto service department, ensuring effective workflow and productivity.

Develop and maintain strong relationships with customers, providing excellent service to enhance customer satisfaction and loyalty.

Oversee the hiring and training of automotive service staff, fostering a positive and motivating work environment.

Implement strategies to improve service processes and increase department efficiency.

Manage scheduling and assign tasks to service technicians, ensuring timely and accurate completion of work.

Conduct regular meetings with the service team to communicate goals, provide feedback, and address challenges.

Ensure compliance with safety procedures and maintain a safe and organized work environment.

Join the Randy Wise Automotive Team, where car enthusiasts thrive in a vibrant and supportive environment! As a leading player in the automotive industry, we prioritize innovation and customer satisfaction while fostering a culture of teamwork and growth. Our passionate team is dedicated to delivering exceptional service and quality vehicles, ensuring every customer leaves with a smile. If you're looking to elevate your career in a fun, dynamic setting, we invite you to be a part of our journey toward excellence!

At Randy Wise Automotive Team, we believe in driving excellence both on and off the road. With a vibrant culture focused on teamwork and innovation, we are dedicated to delivering top-notch service to our customers. As leaders in the automotive industry, we are committed to fostering growth, supporting our employees, and embracing cutting-edge technology. Join us to be part of a dynamic team that champions progress and makes a meaningful impact every day! Drive your career forward with us!