Don’t Wait – Take the Next Step in Your Career Today!

Randall Rubeis - Farmers Insurance Agency in Magnolia, Texas is seeking a Full-Time Client Service Representative to join our dynamic team. If you're a motivated individual who thrives in a fast-paced environment, enjoys building meaningful relationships, and has a passion for providing exceptional customer service, this could be the perfect opportunity for you!

We’re looking for someone who is proactive, eager to learn, and excited to grow within a new industry. Whether you're transitioning from a different career or building upon your existing experience, you’ll gain valuable knowledge and hands-on training. Plus, we offer plenty of opportunities for growth and advancement within the agency.

If you're ready to take your career to the next level and work in a rewarding, customer-focused environment, we encourage you to apply today!

Salary Range: $40,000.00 - $60,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Please complete the assessment in order to be considered for this position.

Requirements:

• Property & Casualty Insurance License is required.
• Customer Service Skills: Strong interpersonal skills with a friendly, approachable demeanor to engage with clients effectively.
• Communication Abilities: Excellent verbal and written communication skills to ensure clear and professional interactions with clients.
• Attention to Detail: High level of accuracy and focus when handling client information to ensure precise and reliable service.
• Organizational Skills: Effective time management and organizational abilities to manage multiple tasks and priorities.
• Team Player: Must be able to work collaboratively in a team-oriented environment, contributing to a positive and productive atmosphere.

Client Engagement:

Serve as the primary point of contact for clients, ensuring prompt, professional, and efficient assistance, while fostering positive and lasting relationships.

Policy Management:

Process and manage policy changes, updates, and renewals, ensuring clients are informed of necessary adjustments and maintaining up-to-date records.

Answer Inquiries:

Respond to client inquiries regarding insurance coverage, claims, billing, and policy details, offering clear and accurate information tailored to their needs.

Problem Resolution:

Investigate client concerns, resolve issues promptly, and provide timely, accurate solutions that meet client expectations, ensuring a seamless experience.

Documentation:

Maintain comprehensive and accurate client records in our systems, ensuring all interactions, updates, and policy changes are properly documented for reference and compliance.