We are looking for an additional Customer Chat Specialist to support our growing customer base. If you have a strong work ethic, a “do whatever it takes” attitude, and can thrive in a family work environment – this is the job for you! Apply today to begin your journey with an established, reputable, family-oriented company that values its employees’ opinions and contributions!

Salary Range: $25.00 - $30.00 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Flexible Schedule

Health Insurance

Dental Insurance

Disability Insurance

Parental Leave

Mon-Fri Schedule

Retirement Plan

Career Growth Opportunities

Tuition Reimbursement

• Strong English verbal and written communication skills
•    Attention to detail and accuracy a must
•    Excellent email handling skills
•    Strong customer service focus with the ability to empathize as well as prioritize customers' needs
•    Must be able to multi-task
•    Solid sales acumen
•    Minimum typing skills of 30 words per minute
•    Determination to succeed
•    Personal accountability is a necessity
•    Contact Center background preferred
•    Bilingual (Spanish) is a plus.

•    Answer inbound phone calls and respond to email inquiries
•    Perform outbound calls with existing customers
•    Create service tickets and schedule appointments accurately
•    Review customer account information.