At Pruett Insurance, nestled in the heart of Rockdale, Texas, we are committed to delivering exceptional service to our clients. We are seeking a dedicated Insurance Customer Service Representative who thrives in an engaging and supportive environment. Our ideal candidate is someone who is passionate about helping others, possesses excellent communication skills, and is eager to contribute to a team-oriented atmosphere. In this vital role, you will serve as the first point of contact for our clients, assisting them with their insurance inquiries, providing clear and concise information, and ensuring their interactions with us are positive and memorable. Join us and become a part of a company where your efforts truly make a difference, and where you can build a rewarding career in the insurance industry. If you are ready to be a welcoming face and a critical part of our client-centered approach, Pruett Insurance invites you to apply.

Salary Range: $31,000.00 - $37,000.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Licensing Assistance Available

Appreciation Lunches

Annual Performance Reviews

Paid Holidays

Experience: Previous experience in customer service, particularly within the insurance industry, is preferred but not required.

Communication Skills: Must possess excellent verbal and written communication abilities.

Problem-Solving Abilities: Strong analytical and problem-solving skills to address client issues effectively.

Customer-Focused: Proven ability to deliver exceptional customer service and maintain positive customer relationships.

Team Collaboration: Ability to work collaboratively with team members to ensure a seamless customer experience.

Availability: Must be available to work on-site in Rockdale, Texas.

Customer Interaction: Engage with customers to understand their insurance needs and provide informative assistance.

Problem Resolution: Address customer inquiries, resolve issues, and ensure a high level of customer satisfaction.

Data Management: Accurately update customer information and maintain organized records in our system.

Claims Assistance: Guide customers through the insurance claims process, providing clear instructions and updates.

Product Knowledge: Stay updated with our insurance products to effectively communicate options and benefits to customers.

Our Agency is located in Rockdale TX specializing in Auto, Home, Business and Life insurance. Our agency has been in business for over 45 years which is a testament to our superior service that we provide to our clients. Our dedicated staff works incredibly well as a team and always puts the customer first. Apply to our team today!

At Pruett Insurance, we believe in empowering our team to excel in a fast-paced, dynamic environment. As a leader in the insurance industry, we prioritize innovation and customer satisfaction, ensuring every client receives tailored coverage and expert support. Our vibrant culture fosters collaboration, professional growth, and a sense of community. Join us to make a difference, build lasting relationships, and thrive in your career. Choose Pruett Insurance—where your potential meets our promise!