**Are you an insurance professional with Personal or Commercial Insurance Experience?

If so, we'd love to meet you!**

Professional Insurance Services has been a staple in the Tampa community for over 20 years, offering both commercial and personal lines of insurance. With a dedicated team of 16 employees, we pride ourselves on our community-driven initiatives, such as participating in Relay for Life and hosting food and hygiene drives. Our culture is team-oriented and supportive, emphasizing a "work hard, play hard" philosophy. We reward our team with quarterly events like Tampa Bay Rays games, hibachi dinners, and holiday parties. Many of our employees have been with us for over a decade, a reflection of our positive, long-term work environment.

As a key member of our customer service team, you will provide exceptional support to our valued clients, ensuring they have the best insurance experience possible. Your role will involve assisting clients with their insurance queries, processing policy changes, and collaborating with our sales team to enhance customer satisfaction. We are seeking a vibrant and enthusiastic individual who is passionate about helping others, eager to learn, and ready to contribute to a thriving team. If you are looking for a rewarding career in a supportive environment and believe in the power of positivity, this is the place for you! Elevate your career with us and become part of a community that values excellence and personal growth.

Our employees love working at Professional Insurance Services because they feel like part of a family and an organization that genuinely wants the best for them. If you're looking for a rewarding career in a supportive and fast-paced environment—Apply Today to join our team!

Salary Range: $40,000.00 - $55,000.00 per year

Benefits

Annual Base Salary Based on Experience

Weekends Off

Holidays Off

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Performance Bonuses

Paid Time Off (PTO)

Team Building Activities

Professional Development

Professional Work Environment

Monday - Friday (8:30am - 5pm) Work Schedule

• Experience: Minimum of 1 year of Commercial or Personal Insurance experience.
• Licensing: Active Florida 4-40 and/or 2-20 license required.
• Technical Skills: Proficiency in Microsoft Office Suite and familiarity with insurance management software.
• Communication Skills: Excellent verbal and written communication skills, with the ability to handle complex inquiries effectively.
• Problem Solving: Strong analytical and problem-solving skills, with a keen attention to detail.
• Customer Focus: Demonstrated ability to provide extraordinary customer service and build strong client relationships.
• Time Management: Ability to manage multiple tasks effectively in a fast-paced environment.
• Adaptability: Ability to work under pressure and adapt to changing business needs.

• Customer Assistance: Respond promptly to clients' inquiries regarding their commercial insurance policies and coverage options.
• Policy Management: Assist in processing policy endorsements, renewals, and cancellations with utmost accuracy and efficiency.
• Documentation: Maintain and organize client records and documents, ensuring all details are accurate and up-to-date.
• Claims Support: Provide support to clients during the claims process, helping to facilitate smooth communication with insurance carriers.
• Relationship Building: Cultivate strong relationships with clients through excellent customer service, aiming to enhance customer retention and satisfaction.
• Team Collaboration: Work collaboratively with sales representatives and team members to ensure seamless service delivery to all clients.
• Product Knowledge: Maintain a comprehensive knowledge of company products and services to effectively communicate information to clients.

P&C Insurance Agency