MUST HAVE AN ACTIVE PROPERTY AND CASUALTY LICENSE WITH 1 YEAR OF INSURANCE EXPERIENCE



Join a team that cares about our customers and you! We are looking for an experienced and committed individual to join Farmers Insurance as a Full-Time Customer Service Representative. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role.

Salary Range: $18.00 - $20.00 per hour

Benefits

Hourly Base Salary Based on Experience

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Great Customer Service Skills.
• Problem-Solving Capabilities.
• A Property & Casualty insurance license is required.

• Process customer policy change requests.
• Handle all incoming claim calls from customers and follow-up.
• Document each customer contact in eAgent.
• Take premium payments from customers.
• Return all phone messages promptly.
• Prospecting and generating new business through leads & referral sources.
• Generating insurance quotes.
• Provide customers with additional information about new products and services.
• Work independently and as part of a team.