Plummer Insurance, Inc.
Account Manager
Job Overview
What We're Looking For
- Strong communication and interpersonal skills.
- A positive attitude and genuine desire to help others.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong problem-solving skills and willingness to learn.
- Dependable, self-motivated, and team-oriented.
- Proficiency with Microsoft Office and general computer systems.
- Ability to maintain confidentiality and professionalism.
Preferred Qualifications
- Property & Casualty Insurance License, or willingness to obtain one within 90 days of employment.
- Prior experience in customer service, banking, agriculture, business administration, insurance, or a related field.
- Experience working with clients in a professional service environment.
- Familiarity with agency management systems such as AMS360 is a plus.
The Ideal Candidate
Our best Account Managers are people who don't say, "That's not my job."
They are problem-solvers who enjoy helping others, embrace learning opportunities, take ownership of their work, and are willing to step in wherever needed to support clients and teammates. They are dependable, adaptable, and committed to providing exceptional service every day.
Bridgeport, Nebraska | Full-Time
At Plummer Insurance, we're not just selling insurance policies—we're helping protect farms, businesses, families, and livelihoods throughout Nebraska, Colorado, and Wyoming.
We're looking for an Account Manager who enjoys helping people, solving problems, and being part of a team that genuinely cares about its clients and each other.
This isn't a role where you'll spend your day sitting behind a desk doing the same thing over and over. One moment you might be helping a farmer understand their coverage, the next you could be assisting a business owner with a certificate of insurance, helping a family file a claim, or working alongside one of our producers to secure coverage for a new client.
We believe great service creates lasting relationships. Our Account Managers are often the first voice a client hears and the person they trust when they need help most.
If you're organized, dependable, enjoy learning new things, and take pride in helping others, we'd love to talk with you.
Why Plummer Insurance?
- Family-owned, independent agency with nearly 100 years of history.
- Large enough to offer resources and growth opportunities.
- Small enough that your contributions are recognized and appreciated.
- Team-oriented culture where everyone helps each other succeed.
- Opportunities for professional development and licensing.
- Meaningful work serving local families, farms, and businesses.
Whether you have insurance experience or are looking for a career change, we're willing to invest in the right person who shares our values and work ethic.
Salary Range: $45,000.00 - $55,000.00 per year
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Retirement Plan
Requirements
What We're Looking For
- Strong communication and interpersonal skills.
- A positive attitude and genuine desire to help others.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong problem-solving skills and willingness to learn.
- Dependable, self-motivated, and team-oriented.
- Proficiency with Microsoft Office and general computer systems.
- Ability to maintain confidentiality and professionalism.
Preferred Qualifications
- Property & Casualty Insurance License, or willingness to obtain one within 90 days of employment.
- Prior experience in customer service, banking, agriculture, business administration, insurance, or a related field.
- Experience working with clients in a professional service environment.
- Familiarity with agency management systems such as AMS360 is a plus.
The Ideal Candidate
Our best Account Managers are people who don't say, "That's not my job."
They are problem-solvers who enjoy helping others, embrace learning opportunities, take ownership of their work, and are willing to step in wherever needed to support clients and teammates. They are dependable, adaptable, and committed to providing exceptional service every day.
Responsibilities
- Serve as a trusted resource for clients by answering questions and resolving service requests.
- Assist clients with policy changes, claims reporting, payments, certificates of insurance, and other day-to-day insurance needs.
- Support agency producers by preparing applications, gathering information, and helping move business through the sales process.
- Process endorsements, renewals, new business submissions, and policy updates accurately and efficiently.
- Maintain detailed documentation of client interactions within the agency management system.
- Communicate with insurance carriers to obtain information, process requests, and assist with policy servicing.
- Proactively identify opportunities to strengthen client relationships and improve client retention.
- Prioritize and manage multiple tasks while maintaining a high level of accuracy and professionalism.
- Collaborate with team members across multiple office locations to ensure exceptional client service.
- Continuously develop insurance knowledge and stay current on industry changes.
- Take ownership of client needs and see tasks through to completion.