Plasters Insurance Agency - Farmers Insurance in Owosso is seeking an energetic, professional, and goal-oriented Telemarketer / Customer Outreach Representative to generate new business opportunities and support agency growth. The ideal candidate is comfortable making outbound calls, building rapport with prospective customers, scheduling appointments, and maintaining accurate records in the agency's customer management system.

Salary Range: $32,000.00 - $42,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Strong verbal communication and interpersonal skills.

Comfortable making a high volume of outbound calls.

Basic computer skills, including Microsoft Office and CRM systems.

Strong organizational skills and attention to detail.

Positive attitude and professional phone etiquette.

Ability to work independently and as part of a team.

Reliable transportation and dependable attendance.

Make outbound calls to prospective customers using agency-provided lead lists.

Schedule appointments for licensed insurance agents.

Follow up with prospects via phone, email, and text messaging as appropriate.

Maintain accurate records of customer interactions and appointment outcomes.

Update and manage customer information within the agency management system.

Meet daily, weekly, and monthly call and appointment-setting goals.

Provide exceptional customer service and represent the agency professionally.

Follow all company policies, insurance regulations, and telemarketing compliance requirements.

My office will strive to provide excellent customer service through our values and unrivaled work ethic. We will achieve this by teaching all customers and clients of the three greatest risks that can result in a car accident by informing, and suggesting, the appropriate property and casualty and financial service insurance products to protect their assets and income.