Are you someone who genuinely enjoys connecting with people and making their day a little easier? Phillip Gira Insurance Agency is looking for a warm and dedicated Customer Service Representative to join our close-knit team right here in Denver, Colorado. We believe that exceptional service is the cornerstone of our agency, and we're excited to welcome someone who shares that passion. In this role, you won't just be answering questions; you'll be building relationships, offering support, and ensuring our clients feel valued and understood. You'll be the friendly voice and helpful hand that guides them through their insurance journey, making sure they have the information and assistance they need. If you thrive on helping others, have a knack for clear communication, and want to be part of a positive and supportive work environment, we’d be delighted to have you consider this opportunity with us.

Salary Range: $50,000.00 - $75,000.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

High school diploma or equivalent; Associate's degree preferred.

Proven customer support experience or experience as a client service representative.

Excellent communication and active listening skills.

Ability to multitask, prioritize, and manage time effectively.

Experience with EZLynx agency management system is highly preferred.

A genuine desire to help people and solve problems.

Respond promptly and professionally to customer inquiries via phone, email, and in-person.

Provide accurate information about insurance policies, coverage, and billing.

Assist clients with policy changes, claims processing, and general account maintenance.

Identify customer needs and help them navigate our services and products.

Build and maintain strong relationships with clients through excellent service.

Document customer interactions and update client records accurately in agency management systems.

Collaborate with team members to ensure a smooth customer experience.

Phillip Gira Insurance Agency is a trusted and established provider of comprehensive insurance solutions. With a commitment to personalized service and expert advice, we empower individuals, families, and businesses to protect what matters most. Our mission is to deliver peace of mind through tailored insurance strategies that meet unique needs and evolving circumstances.

We pride ourselves on a professional and client-centric approach. At Phillip Gira Insurance Agency, you will find a dedicated team of experienced professionals who are passionate about insurance and committed to our clients' well-being. We foster a culture of integrity, diligence, and continuous improvement, ensuring that we remain at the forefront of the insurance industry. If you are seeking an opportunity to contribute to a reputable agency that values expertise and client satisfaction, explore a career with Phillip Gira Insurance Agency and help us build a secure future for our clients.

Why Join Us?

• True Business Support: Direct access to time, resources, technology, training, and mentorship.

• Healthy Workplace Culture: A supportive, socially focused team environment where your ideas are heard.

• Community Impact: Be a part of an agency that actively sponsors local charities like Toys for Tots and cancer research.