Join the Roberto Verdugo Farmers Agency in San Diego, CA. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but preferred.

Apply and call our office today to meet our team!

 

Roberto Verdugo

(619) 259-6050

Address: 2455 Otay Center Dr Ste 124, San Diego, CA 92154

One exit away from the Otay border crossing.

 

https://agents.farmers.com/ca/san-diego/roberto-verdugol

 

Salary Range: $20.00 - $30.00 per year

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training

• English/Spanish Bilingual Required
• CA Licensed or Commit to getting licensed in the first 60 days. (We provide materials and pay for the licensing)
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Great Customer Service Skills.
• Driven and goal-oriented individual.
• Ability to tactfully handle stressful and difficult situations.

 

• Process customer policy change requests.
• Return all phone messages promptly.
• Share training and education knowledge and expertise with team members.
• Maintain knowledge of new products.
• Prospecting and generating new business through leads & referral sources.
• Provide exceptional customer service.
• Be outstanding at relationship building.
• Maintain client relationships with follow up phone calls.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
• Contact businesses and private individuals by telephone to promote products, services and/or referral programs.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Grow sales revenue by utilizing phone, email and potential client lists.
• Provides on-going support to insurance clients as needed.
• Provide customers with additional information about new products and services.
• Stay up-to-date on industry market trends and best practices

Why

As a Farmers® Presidents' Council District Manager, I'm ready with guidance and resources to help you grow your business. Our district provides you with personalized support throughout each stage of your career, from helping you develop a business plan, to advanced-level training and coaching. Add to that the backing of a strong national brand, and we're ready to help make your vision as a business owner into a successful reality.

Become a part of one of the largest and most-respected insurance brands in the country. Farmers is the 2nd largest P&C carrier in California and soon to be #1 thanks to our agents.