We are seeking a motivated Account Manager to join our team. In this role, you will be the primary point of contact for a portfolio of personal and commercial insurance clients. You’ll manage policy renewals, service requests, and endorsements, while identifying opportunities to deepen relationships and grow revenue.

Salary Range: $18.00 - $25.00 per hour

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Career Growth Opportunities

• 1+ years’ experience in property & casualty insurance account management (Farmers Agency experience a plus)
• Property & Casualty license 
• Knowledge of personal P&C products, & coverages
• Exceptional customer service and communication skills—verbal, written, and presentation
• Proven ability to manage multiple priorities in a fast‑paced environment
• Detail‑oriented with strong organizational and problem‑solving abilities
• Proficiency with agency management systems (Salesforce, AgencyZoom, or similar) and MS Office
• A team player with a proactive mindset and drive to exceed goals

• Serve as day‑to‑day liaison for assigned book of business—respond promptly to client calls, emails, and portal inquiries
• Process policy changes, renewals, cancellations, endorsements, and certificates of insurance
• Conduct annual coverage reviews and risk assessments for personal (home, auto, renters) and commercial lines (GL, property, BOP, workers’ comp)
• Develop and present tailored recommendations to optimize client coverage and pricing
• Collaborate with producers and underwriters to secure competitive quotes and negotiate terms
• Identify cross‑sell and up‑sell opportunities; achieve assigned retention and growth targets
• Assist clients through claims reporting and advocacy, ensuring a smooth, supportive experience
• Maintain accurate policy documentation and CRM records

The Pesch Insurance Agency is a thriving property & casualty agency with 16 years of trusted local presence. We specialize in personalized insurance solutions for homeowners, auto, renters, and small-to-mid‑size businesses. Our mission is to deliver exceptional service, build lasting client relationships, and advocate fiercely on our clients’ behalf.

At Pesch Insurance Agency, you’ll join a top‑producing, independent P&C agency with 16 years of market leadership, a collaborative “team first” culture, and clear paths for rapid advancement. You’ll benefit from ongoing professional development, mentorship from senior producers, and best‑in‑class tools while managing a diverse book of personal and commercial clients. We prioritize work‑life balance with hybrid schedules and generous PTO, celebrate successes through team events and performance bonuses, and empower you to innovate and grow—both financially (uncapped commission) and professionally. Join us to make a real impact advocating for clients, engaging in community initiatives, and building your career on your terms.