Agency Business Consultant/Commercial Specialist

Job Location:

Santa Cruz, CA, 95060, USA

Job Category:

Consulting & Corporate Strategy

Job Type:


Remote Type:


Job Description

Company Description

Today, Farmers Insurance Group of Companies is one of the country's largest insurers of vehicles, homes and small businesses and provides a wide range of other insurance and financial services products.

Farmers is proud to serve more than 10 million households with more than 20 million individual policies across all 50 states through the efforts of over 50,000 exclusive and independent agents and nearly 24,000 employees.

Customer and employee success and satisfaction are our top two priorities. The two go hand-in-hand, and as they build each other up, they create an external and internal army of brand ambassadors.

Job Description

The Agency Business Consultant (ABC) position is designed for dedicated business coaches who can help Farmers agency owners drive growth in their business. Working for a District Manager, these professionals typically conduct regular agency consultation visits where they assist agents in establishing business goals, build marketing plans, create sales presentations, and develop strategies to execute on goals. By providing ongoing coaching and support, Agency Business Consultants can help agents drive productivity and build bigger, faster and stronger Farmers agencies. The ABC role is a prestigious position that could unlock doors to many opportunities within Farmers, including one day running your own agency!

Salary: $25.00 - $34.00 per hour


All your information will be kept confidential according to EEO guidelines.

Job Types: Full-time, Contract

Salary: $25.00 - $34.00 per hour


  • Paid time off
  • Referral program


  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Signing bonus

The ABC role is a prestigious position that could unlock doors to many opportunities within Farmers, including one day running your own agency!


●The ABC will specialize in working with the Agency Owners and Agency Staff in maintaining and building the District’s Commercial book of business, via marketing strategies, and potentially attending client meetings.

● Effective Agency Business Consultants work directly with new and full-time agents to provide guidance and assistance as agents develop their business plans. In addition, ABCs commonly provide personalized support to new Acquisition, Retail, Flex and Protégé program agents, helping these agents to be successful from day 1!

● Evaluates, coaches and supports the progress of full-time agencies; analyzes current state and provides recommendations for increased productivity and profitability

● Assists individuals coming through new agent entry points, including assistance during the agents’ deployment of new office locations with agency setup, business planning, and recommendations regarding effective marketing systems and training

● Assists agents in building effective sales presentations

● Conducts Career agent performance reviews and helps agents build their strategies to achieve their goals

● May conduct final interviews during the district manager’s recruiting process, especially for highly capitalized agents

● Provides additional information to agents about the policies, practices and procedures of the Companies


● Able to manage multiple objectives in a fast-paced environment

● Prioritize activities to help agency owners drive return for their agency and district growth

● Prior insurance sales a plus

● Strong time management skills that enhance productivity

● Listen effectively to best understand agency goals and motivational factors

● Previous business experience or business acumen to draw on during agency consultation visits

● Use problem solving abilities to help business owners establish and execute their goals

● Must pass a background check including (credit, criminal, regulatory and driving history)

● Must be licensed in Property & Casualty and Life & Health or willing to obtain ASAP

Additional Information:

COVID-19 considerations:

Personal protective equipment provided.

Ability to commute/relocate:

  • Santa Cruz, CA: Reliably commute or planning to relocate before starting work (Preferred)


  • High school or equivalent (Required)


  • Microsoft Office: 1 year (Preferred)
  • Administrative experience: 1 year (Preferred)
  • Insurance Sales: 2 years (Preferred)


  • Spanish (Preferred)

Willingness to travel:

  • 75% (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location

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