Join Patterson & Associates Insurance Agency, a leading insurance agency located in Richardson, Texas. We pride ourselves on providing exceptional service and building strong relationships with our clients.
In this role, you will work closely with our insured clients, receiving information about their claims to provide detailed information to the carrier. Additionally, you will enter the information about the claim into our management system, follow up with the carrier for status inquiries and help the client through the claims process. You will be responsible for providing exceptional client service and problem-solving skills. Time management is essential. If you are passionate about helping individuals and businesses through a stressful and confusing time of loss and thrive in a fast-paced, client-focused environment, Patterson & Associates Insurance Agency, Inc is the perfect place for you.
Salary Range: $55,000.00 - $65,000.00 per year
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Dental Insurance
Health Insurance
Vision Insurance
Disability Insurance
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Hands on Training
Life Insurance
Bonus Opportunities
Team Building Activities
Continuing Education Support
Hybrid Work from Home
· Bachelor’s degree preferred
· Previous insurance experience preferred
· Adjusters license required (We will help you obtain)
· Excellent communication and interpersonal skills
· Detail-oriented with strong analytical, organizational, and problem-solving skills
· Computer literacy
· Ability to work independently and prioritize tasks effectively
· Relationship Management
· Ability to assist clients in times of crisis
· Collect information from insured clients to submit claims to the insurance carriers
· Guide our clients through the claim process and timeline
· Input the claim into our agency management system
· Update the claim cycle in our agency management system by monitoring reserves, payments, and claims closures
· Act as a liaison between the carrier’s claims adjuster and our client
· Serve as a resource to Patterson’s Risk Advisors and Account Managers answering questions and updating the team on critical issues