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Patterson & Associates Insurance Agency

Claims Advocate


Job Overview

Join Patterson & Associates Insurance Agency, a leading insurance agency located in Richardson, Texas. We pride ourselves on providing exceptional service and building strong relationships with our clients.

 

In this role, you will work closely with our insured clients, receiving information about their claims to provide detailed information to the carrier. Additionally, you will enter the information about the claim into our management system, follow up with the carrier for status inquiries and help the client through the claims process. You will be responsible for providing exceptional client service and problem-solving skills. Time management is essential. If you are passionate about helping individuals and businesses through a stressful and confusing time of loss and thrive in a fast-paced, client-focused environment, Patterson & Associates Insurance Agency, Inc is the perfect place for you.

Salary Range: $55,000.00 - $65,000.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Dental Insurance

Health Insurance

Vision Insurance

Disability Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Hands on Training

Life Insurance

Bonus Opportunities

Team Building Activities

Continuing Education Support

Hybrid Work from Home

Requirements

·        Bachelor’s degree preferred

·        Previous insurance experience preferred

·        Adjusters license required (We will help you obtain)

·        Excellent communication and interpersonal skills

·        Detail-oriented with strong analytical, organizational, and problem-solving skills

·        Computer literacy

·        Ability to work independently and prioritize tasks effectively

·        Relationship Management

·        Ability to assist clients in times of crisis

Responsibilities

·        Collect information from insured clients to submit claims to the insurance carriers

·        Guide our clients through the claim process and timeline

·        Input the claim into our agency management system

·        Update the claim cycle in our agency management system by monitoring reserves, payments, and claims closures

·        Act as a liaison between the carrier’s claims adjuster and our client

·        Serve as a resource to Patterson’s Risk Advisors and Account Managers answering questions and updating the team on critical issues


Remote Type: Hybrid Remote
Job Type: Full-Time
Job Category: Insurance Sales
Location: 2435 N Central Expy Ste 1600,Richardson,TX,75080,US

About Us

Our Agency is located in Richardson TX specializing in Business, Auto, Home, Life, and many other insurance products. We care about our clients, and it shows in our results as we have achieved many awards since opening our doors. Our dedicated staff works incredibly well as a team and always puts the customer first. Apply to our team today!

Apply Here


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