Patrick Buckley-Farmers Insurance Agency
Insurance Customer Service
Job Overview
Are you looking to use your experience to help others and grow?
Buckley Insurance Agency at Farmers Agency is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer Service Representative. In this role you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests.
Your positive attitude, rapport-building, and desire to help will make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need.
If you are ready to make a change in your life and are looking to join a company that cares about both our clients and you, apply today!
Benefits
Benefits for the Insurance Customer Service Rep:
• Paid time off - personal time and holidays
• Support the #1 community in America
• Very competitive commission structure
• Expand Sales opportunity to other areas of Texas and other States
• Career growth/advancement development
• Training & Coaching provided
• Bonus incentive based on individual/agency performance
• Flexible Schedule
• Mon-Fri Schedule
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Requirements
Required: General Lines Property & Casualty insurance licensed:
- Required General Lines Property & Casualty insurance license.
- Current or obtain Life & Health License within 30 days. (reimbursement eligible).
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Be a great self-starter with a sense of urgency.
- Excellent Communication/interpersonal skills.
- Must have ability to multi-task.
- Minimum 2 years prior sales experience is preferred.
- Driven and goal-oriented individual.
Responsibilities
Responsibilities for the Insurance Customer Service Representative:
- Process customer policy change requests.
- Take premium payments from customers.
- Treat each customer contact as a cross and up-sell opportunity.
- Cross-Sell existing customers and new prospects
- Verify each customer contact and update customer information.
- Be outstanding at relationship building and maintain client relationships.
- Follow up with customers to assure satisfaction.