This job is expired and not accepting any applications.
Patrick Borecky Insurance Agency LLC
Office Manager/Customer Service Representative
Job Overview
Do you have a passion for helping people? Are you a good listener? Compassionate and understanding? Do you connect with people well?
If so, I have a great opportunity for you. The Patrick Borecky Farmers Insurance Agency is looking for an Office Manager/CSR. As a CSR with my agency, you will have the opportunity to work with one of the fastest growing Farmers Insurance Agencies in Central Arkansas with a clear vision to grow in the future.
Our core values are:
- Customer Focused-Love our customers.
- Integrity-Do what's right and remain accountable to ourselves and our co-workers.
- Educate- Educate our clients on the various coverage options/products available to them.
- Open Communication- Openly share ideas on how to improve our business and solve problems.
If you think you might be the right fit, apply today!
Salary Range: $36,000.00 - $45,000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Mon-Fri Schedule
Requirements
1 Year of Customer Service Experience. Property & Casualty Insurance License or the ability to obtain a license within 30 days.
Responsibilities
- Work alerts: Late pays and pending cancellations, etc..
- Call renewals
- Schedule appointments
- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Handle all incoming claim calls from customers.
- Complete Evidence of Insurance requests.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Ask each customer for referrals and explain our referral program.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Return all phone messages promptly.
- Provide exceptional customer service.
- Be outstanding at relationship building.
- Maintain client relationships with follow up phone calls.
Remote Type:
No
Job Type:
Full-Time
Job Category:
Customer Service Representative
Company Location:
10912 Colonel Glenn Rd Ste 9000 Little Rock, AR 72204
Job Ad Location:
Little Rock, AR, 72204, USA