Patricia Bendana - Allstate Insurance
Bilingual Insurance Office Receptionist
Job Overview
Join our team at Patricia Bendana - Allstate Insurance, where we prioritize protecting our customers' interests by providing excellent insurance coverage. With a focus on personalized customer service, we cater to both English and Spanish-speaking clients, ensuring their needs are met effectively.
We are seeking a Bilingual Insurance Office Receptionist to join our team. In this role, you will be responsible for providing exceptional customer service to our English and Spanish-speaking clients. You will play a key role in ensuring smooth communication between our agency and our diverse clientele.
Apply Today! If you are fluent in both English and Spanish and thrive in a customer-centric environment, we encourage you to apply and become a valuable member of our team at Patricia Bendana - Allstate Insurance.
Salary Range: $14.00 - $15.00 per hour
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Paid Holidays
Hands on Training
Professional Work Environment
Equipment Provided
Dental Insurance
Health Insurance
Life Insurance
Monday - Friday 8:30am - 5:30pm Work Schedule
Requirements
- No previous experience is required! Must be willing to learn the insurance industry lingo.
- Showcases advanced technical and cognitive capabilities to ensure precision and accuracy in tasks.
- Possessing the ability to work autonomously, arrange tasks according to their importance, and collaborate in a team-oriented setup.
- Communicate effectively through written and verbal means, both with clients and team members, to provide clear, concise, and informative responses.
- Demonstrate strong typing skills, efficiently entering and processing data to meet deadlines and client needs.
- Exemplify professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.
Responsibilities
- Welcome and aid clients with professionalism and warmth in both English and Spanish, fostering positive relationships from the moment they enter the office.
- Answer phone calls, schedule appointments, and respond to inquiries promptly and accurately.
- Issue Insurance Documentation (COI, ID cards, etc.)
- Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
- Collaborate with team members to ensure efficient office operations and excellent customer service delivery.