Paola Alonso Agency

Farmers Insurance Customer Service Representative


Job Overview

Job Overview



Our Customer Service Representatives are the ones who keep the wheel turning making sure everything runs smoothly behind the scenes so the whole business stays in motion. If you're organized, dependable, and love helping people, this role is for you.

Does being part of the top 10% insurance team in the nation sound exciting? Come join the Paola Alonso Farmers Insurance Agency, where we not only meet customer needs but also support your personal and professional goals.

Our Organization:

Were a motivated, fun-energy team focused on keeping our clients satisfied and thats exactly what we look for in our next hire. Being part of this team isnt just about the work; its about growth, collaboration, and helping each other succeed.

At the Paola Alonso Farmers Agency, we build strong relationships with our clients to ensure theyre protected, heard, and taken care of. This role is perfect for someone whos detail-oriented, proactive, and genuinely enjoys being the go-to person for clients and teammates alike.

Salary Range: $36,000.00 - $40,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Career Growth Opportunities

Requirements
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Create relationships from a cold start.
  • Must be highly self-motivated.
  • Professional phone etiquette.
  • Great Customer Service Skills.
  • Driven and goal-oriented individual.
Responsibilities

What You Will Do:

  • Follow up with clients and ensure their questions and concerns are addressed
  • Assist with policy changes, billing inquiries, and claims communication
  • Keep records up to date and client information accurate
  • Call leads and re-engage past clients (bringing in new leads is a big plus!)
  • Be the friendly, reliable point of contact that makes clients feel valued


Qualifications & Compensation Structure:


  • If you have no experience in customer service or insurance, starting pay is $30,000, with the potential to grow to $36,000 based on outstanding performance during training
  • If you have experience in both customer service and insurance, starting pay begins at $36,000 - $40,000, with bonus opportunities based on results
  • Schedule: Monday to Friday, in-office
  • Compensation Range: $30,000 - $40,000+ based on experience and performance

Remote Type: No
Job Type: Full-Time
Job Category: Insurance Sales
Location: 4610 Western Center Blvd STE 118,Haltom City,TX,76137,US

About Us

We are providing insurance services.

Why Join Us

Join Paola Alonso Agency, a dynamic force in the insurance industry. We blend energy with professionalism to ensure top-notch service. Be part of a team dedicated to protecting what matters most. Embrace growth opportunities in a thriving environment. Choose excellence with us.

Apply Here


This phone number may be used by the hiring team to keep you informed about the application process.
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Contact Us

Phone: 817-866-7742