Pacific Crest Services, LLC

HR and Payroll Manager


Job Overview

What You'll Do

Recruiting & Onboarding

• Own full-cycle recruiting — from job postings and screening to offers and day-one readiness

• Build and refine onboarding experiences that actually stick

• Partner with hiring managers to shape roles and find the right people

Acquisition & Integration

• Lead HR onboarding for employees coming in through agency acquisitions

• Build integration playbooks covering benefits, policies, systems, and culture

• Be the go-to HR contact for acquired employees throughout the transition

Benefits Administration

• Manage 401(k) and health/dental/vision benefits, including open enrollment and vendor relationships

• Keep employees informed and supported through benefits questions and life changes

• Review offerings annually and flag opportunities to stay competitive

Compliance & Policies

• Keep the employee handbook and HR policies current and compliant

• Stay on top of employment law (FMLA, ADA, FLSA, EEO) so we don't have to sweat it

• Handle employee relations matters and sensitive situations with care

Payroll

• Run end-to-end payroll processing for both W-2 employees and 1099 independent agents

• Ensure accurate and timely payroll, tax filings, and year-end reporting (W-2s, 1099s)

• Maintain payroll records and handle questions or discrepancies quickly and discreetly

General

• Think and act like a partner to leadership, not just support staff

• Champion culture, communication, and consistency across the team

• Handle confidential information with discretion — always

Salary Range: $75,000.00 - $95,000.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Mon-Fri Schedule

Requirements

Nice to Have

• Experience in the insurance industry or with 1099 agent populations

• Exposure to multi-entity or multi-state payroll

• A background in building HR processes from the ground up

Responsibilities

What We're Looking For

• 5+ years of experience in HR, people operations, or a similar generalist role

• Hands-on payroll experience, including 1099/independent contractor management

• Familiarity with benefits administration and open enrollment processes

• Working knowledge of employment law and HR compliance requirements

• Experience supporting or leading HR integration through mergers or acquisitions is a plus

• Proficiency with HRIS and payroll platforms (e.g. Gusto, Rippling, ADP, Paychex, or similar)

• Strong communicator who can work effectively across all levels of the organization

• Highly organized, discreet, and comfortable operating with a high degree of autonomy


Remote Type: No
Job Type: Full-Time
Job Category: HR / Recruitment
Location: 450, West State Street,Eagle,ID,83616,US

About Us

At Pacific Crest Services, we empower independent agents and serve customers with outstanding insurance solutions. For over a decade, we’ve helped agents start, own, and grow successful agencies.

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