Platt Insurance Agency, LLC has been serving clients since 2016, providing personalized insurance solutions built on reliability and trust. Our culture is rooted in integrity, accountability, and genuine care for both our clients and our team. We operate in a collaborative, team-first environment where communication is open, leadership is engaged, and everyone is supported in their growth. Through ongoing training, shared expertise, and a strong sense of unity, we create an environment where employees can develop their skills while delivering meaningful service. Employees value the supportive, family-first culture, opportunities for growth, and the ability to build up our community.

We’re seeking a Farmers Insurance Account Manager who is experienced, detail-oriented, and passionate about delivering exceptional client service. This role focuses on supporting clients across multiple channels, managing policy details, cross-selling, and retention. You will handle inquiries, upsell, and proactively manage renewals. This is a Monday-Friday role with no weekends.

• Base pay is $18 to $20 per hour based on experience, with expected first-year earnings of $42,000 - $62,000
• Paid time off, paid holidays, and paid sick leave
• Retirement plan with up to 3% match
• Mon-Fri schedule with weekends off
• Team-building activities and a supportive work environment

If you are an experienced service professional who enjoys helping clients, solving problems, and growing within a supportive team environment, apply today!

Salary Range: $42,000.00 - $62,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Bonus Opportunities

Holidays Off

Paid Holidays

Continuing Education Opportunities

Ongoing Training Seminars

Team Building Activities

Paid Sick Leave

Retirement Plan with Employer Match

• Property and Casualty License is preferred
• Prior Insurance experience a bonus
• Ability to explain complex information clearly
• Experience with CRM systems and digital communication tools
• Strong problem-solving and conflict resolution skills
• Ability to identify upsell opportunities and retain clients
• Customer-focused mindset with attention to detail

• Handle customer inquiries via phone, email, chat, and in person
• Resolve client issues efficiently and professionally
• Provide clear and accurate information on policies and services
• Cross-sell and upsell inbound clients
• Manage email workflow and follow-up activity
• Support retention through proactive renewal calls and service to prevent cancellations