Platt Insurance Agency, Farmers Insurance, established in 2016, has grown into a trusted provider of personal and commercial insurance solutions. Our culture is rooted in integrity, accountability, and genuine care for both our clients and our team. We foster an environment where employees feel empowered to grow and collaborate. Open communication, shared expertise, and a strong sense of unity define how we work together. As we continue to grow, our focus remains on expanding our reach and elevating the client experience. We aim to be a dependable, long-term resource for every client we serve. Employees here value the supportive, family-first environment, the opportunity for career growth, and the ability to build meaningful relationships while making a real impact in the community.

We’re seeking a Farmers Insurance Customer Service Representative who is reliable and committed to delivering excellent client support. You will assist with day-to-day service tasks, handle client inquiries, and help keep agency operations running smoothly. This is a Monday-through-Friday role offering hands-on training. You’ll work closely with clients and team members while building foundational knowledge in the insurance industry, and have the opportunity to grow into an Account Manager role over time.

• Base salary of $30,000 to $40,000 based on experience
• Paid time off (PTO) & paid holidays
• 401(k) plan and retirement benefits
• Career growth and advancement opportunities
• Team building activities

If you are detail-oriented, dependable, and looking to start a career in insurance with a team that values growth and collaboration, apply today!

Salary Range: $30,000.00 - $40,000.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Paid Holidays

401k Plan

Advancement Opportunities

Team Building Activities

• Basic computer knowledge, including Outlook and Office 365
• Familiarity with office equipment such as printers, fax, and copiers
• Strong organizational and multitasking skills
• Attention to detail and the ability to manage administrative tasks efficiently

• Answer multi-line phones and assist clients with inquiries
• Post customer payments accurately
• Perform data entry and maintain client records
• Scan and organize documents
• Manage email communications and follow-ups