Join Omega Contact Solutions, a dynamic leader in the customer service industry, as an Appointment Setter based in Reno, Nevada. In this non-remote role, you will be a key player in our dedicated onsite team, enhancing our customer experience through engaging interactions. Omega Contact Solutions thrives on building genuine connections and creating positive customer journeys. You will be at the forefront of this mission, scheduling appointments and managing client communications with a positive and inviting approach. Our company values enthusiasm, teamwork, and precision, providing you with an encouraging environment to grow your skills and achieve your professional goals. If you are enthusiastic about making a difference in customer communication, Omega Contact Solutions is the place for you. Embrace the opportunity to be part of a close-knit team where your contributions are valued and celebrated. Apply now!
Salary Range: $15.00 - $18.00 per hour
Hourly Base Salary + Commission
Flexible Schedule
Mon-Fri Schedule
Career Growth Opportunities
Experience: Previous experience in a call center or customer service role is desirable.
Communication Skills: Excellent verbal communication skills with a friendly and persuasive tone.
Customer Focused: Ability to understand customer needs and offer appropriate solutions.
Organizational Skills: Strong ability to manage multiple tasks and set appointments efficiently.
Technical Skills: Proficient with computers and familiar with CRM software.
Problem-Solving: Ability to handle objections effectively and think on your feet.
Work Ethic: Self-motivated with a positive attitude and the ability to work independently.
Engage with potential clients to schedule appointments for our sales team through effective communication and persuasion.
Maintain a detailed and updated database of clients, ensuring accuracy and consistency in information.
Develop and nurture relationships with clients through consistent follow-up calls and emails.
Work closely with the sales and marketing teams to align strategies and enhance appointment-setting effectiveness.
Manage a high volume of outbound calls efficiently while maintaining a positive demeanor.
Provide feedback and suggestions to improve the lead generation and appointment-setting process.