Ohio Ark Insurance LLC is delighted to invite you to join our vibrant team as an Insurance Customer Service Representative. Base salary is $35,000 to $45,000 based on experience with bonuses and commissions opportunities as well. Our office, located in Chagrin Falls, Ohio. offers a hybrid remote working environment. Hybrid opportunity available after training, 2-3 days work from your home per week. As OAI's Insurance CSR, you are the frontline of our company's image, helping to nurture and grow relationships with our clientele. Your role involve addressing customer queries with a friendly and inviting demeanor, providing expert assistance on various insurance products, and ensuring each client feels valued and understood. Embrace this unique opportunity to work in a role that harmonizes work-life balance with meaningful customer interactions.

Salary Range: $35,000.00 - $45,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Evenings Off

Vision Insurance

Dental Insurance

Homework Equipment Supplied

Work From Home

Appreciation lunches on occasion

• Education: Associate's or bachelor's degree in business and/or related fields
• Experience: A minimum of 1-2 years of customer service experience
• Communication Skills: Strong verbal and written communication skills
• Technical Proficiency: Competency with standard office software, including CRM systems and Google Drive
• Attention to Detail: A keen attention in entering data into client account management and documentation.

• Customer Interaction: Engage with policyholders, providing assistance and answers to their insurance-related queries.
• Policy Management: Update policyholder information and offer recommendations based on their needs.
• Claims Assistance: Guide clients through the claims process, ensuring a smooth and efficient experience.
• Data Entry: Accurately input data into the company’s system for efficient tracking and resolution.
• Feedback Collection: Gather customer feedback to aid in improving service and product offerings.

Welcome to Ohio Ark Insurance LLC, where your peace of mind is our top priority! As a leading provider in the insurance industry, we offer tailored solutions to secure your future. Our dedicated team cultivates a supportive and collaborative environment, ensuring every employee feels valued and empowered. With a strong commitment to customer service and community involvement, we strive to protect what matters most to you. Join us and be part of a caring team that makes a difference!

At Ohio Ark Insurance LLC, we redefine the insurance experience with energy and professionalism. Our mission is to empower our clients through innovative solutions and personalized service, ensuring peace of mind and security. Join a dynamic team that values collaboration and growth, where your contributions will make a tangible impact. We are committed to fostering a culture of integrity, respect, and excellence. Choose us to embark on a fulfilling career in an industry that thrives on trust and innovation!