North Town Insurance Agency
Full Time Client Relationship Manager-North Town Insurance
Job Overview
We are growing and looking for a confident, relationship-driven professional who takes ownership of client experiences and communicates with clarity, professionalism, and purpose.
This is a full-time, in-office position where you will be part of a collaborative, team-focused environment. You’ll receive hands-on support, training, and mentorship as you build your skills and confidence.
This role goes beyond traditional customer service. You will play a key role in retaining clients, guiding conversations, and helping individuals make informed decisions about their insurance coverage.
What you can expect:
- $48,000–$50,000 base salary (consistent, reliable income)
- Monday–Friday schedule — no evenings or weekends
- Paid time off + holidays
- A supportive, in-office team environment
- Ongoing development and opportunities for increased responsibility over time
We are intentionally an in-office team because we believe in real-time collaboration, support, and professional growth.
Salary Range: $48,000.00 - $50,000.00 per year
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Vision Insurance
Dental Insurance
Hands on Training
Retirement Plan
Career Growth Opportunities
Mon-Fri Schedule
Evenings off
Insurance Education & Development Budget
401K Match
Requirements
Requirements –
- Strong written and verbal communication skills
- Confidence in conversations and ability to guide decisions
- High level of organization and attention to detail
- Ability to manage multiple tasks and follow through consistently
- Professional, positive, and team-oriented attitude
- Self-motivated with a willingness to learn and grow
- Insurance experience is helpful but not required—we provide training.
Responsibilities
Responsibilities –
- Proactively connect with clients regarding renewals and policy updates
- Communicate clearly and confidently to guide client decisions
- Help clients understand their coverage and available options
- Build trust and strengthen long-term client relationships
- Take ownership of follow-through to ensure a smooth, positive experience
- Manage multiple tasks while maintaining attention to detail
- Contribute to a positive, team-oriented office environment
- This is a service-focused role with a strong relationship and retention component, where communication and ownership are key to success.
Remote Type:
No
Job Type:
Full-Time
Job Category:
Customer Service Representative
Location:
5727 N Division,Spokane,WA,99208,US
About Us
We are an independent insurance agency located in Spokane WA. We love insurance, but ultimately exist to give generously, bring value to our community and create a healthy, fun and fruitful culture for our team! If you're interested in being part of our team, apply today!