Nicole Hupp & Associates

Bilingual Insurance Customer Service Representative | $50K+ Opportunity | Join a Growing Agency


Job Overview

Hupp Family Agencies is growing and looking for an experienced Bilingual Customer Service Representative to join our fast paced insurance agency team in Oswego.

We are looking for someone who already has customer service and insurance experience, communicates professionally, enjoys helping people, and can thrive in a high energy office environment. This is not an entry level role.

As part of our team, you will assist customers with billing questions, policy changes, renewals, coverage reviews, and overall account support while helping create an outstanding customer experience. You will work closely with our sales and service teams in a positive, team-oriented office focused on growth, accountability, and excellent service.

This is a great opportunity for someone looking for long term stability, growth, and the opportunity to be part of a winning organization.

Salary Range: $50,000.00 - $60,000.00 per year

Benefits

Annual Base Salary Based on Experience

Mon-Fri Schedule

Evenings Off

Paid Time Off (PTO)

Flexible Schedule

Career Growth Opportunities

Hands on Training

Requirements

• Bilingual Spanish/English REQUIRED

• Previous insurance agency experience REQUIRED

• Strong customer service and communication skills

• Comfortable handling a high volume of calls and multitasking

• Professional phone presence and relationship building skills

• Organized, dependable, and detail oriented

• Positive attitude with a strong work ethic and team mentality

• Experience with customer management systems and Microsoft Office preferred

• Ability to work in office full time

Responsibilities

Hupp Family Agencies is growing and looking for an experienced Bilingual Customer Service Representative to join our fast paced insurance agency team in Oswego.


We are looking for someone who already has customer service and insurance experience, communicates professionally, enjoys helping people, and can thrive in a high energy office environment. This is not an entry level role.


As part of our team, you will assist customers with billing questions, policy changes, renewals, coverage reviews, and overall account support while helping create an outstanding customer experience. You will work closely with our sales and service teams in a positive, team-oriented office focused on growth, accountability, and excellent service.


This is a great opportunity for someone looking for long term stability, growth, and the opportunity to be part of a winning organization.


Remote Type: No
Job Type: Full-Time
Job Category: Customer Service Representative
Location: Aurora,IL,60506,US

About Us

We help people with their home insurance, auto insurance, renters insurance & more. Our service-oriented insurance agency is owned & operated by my family & customers tell us we make them feel like family.

Apply Here


This phone number may be used by the hiring team to keep you informed about the application process.
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