Join a team that cares about our customers and you! Nathan Smith State Farm in Grand Rapids, Michigan, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.
Salary Range: $20.00 - $24.00 per hour
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Life Insurance
Retirement Plan
Health Insurance Stipend
Close early on Fridays
Mon-Fri Schedule
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Be a great self-starter with a sense of urgency.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Professional phone etiquette.
Process customer policy change requests.
Secure all Trailing Documents from customers.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Provide exceptional customer service and support.