We’re looking for a dependable, people-focused Administrative Assistant / Front Desk Customer Service Representative to join our growing insurance team. You’ll play a key part in our day-to-day operations—working closely with multiple departments and helping create a smooth, positive experience for every client who connects with us.

If you’re organized, personable, and thrive in a fast-paced environment, we’d love to meet you! Success in this role requires excellent communication, strong organization, and the ability to manage multiple tasks with confidence and care. A positive attitude, adaptability, and a team-first mindset are key.

We’re proud of our team and the work we do—and we’re looking for someone excited to be part of it. If you’re ready to grow and make an impact, apply today and take the next step with Mustard Seed Financial & Insurance.

Salary Range: $18.00 - $20.00 per hour

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

• Experience in administrative support, customer service, or insurance (preferred but not required)
• Proficiency with computers and office software (Word, Excel, Outlook required)
• Familiarity with AMS360 or similar systems is a plus
• Excellent verbal and written communication skills
• Strong organizational, multitasking, and time management abilities
• Professional, dependable, and detail-oriented
• Willingness to learn insurance processes—training provided
• Comfortable working both independently and as part of a team

• Greet and assist clients by phone, email, or in person
• Manage front desk operations, including scheduling and supply inventory
• Process client payments and assist with invoicing
• Handle Certificates of Insurance (COIs) accurately and promptly
• Provide administrative support to department leads
• Keep the front office clean, organized, and professional
• Work independently while supporting a collaborative, multi-department team

Mustard Seed Financial & Insurance is a thriving independent insurance agency headquartered in one of the best places to live in the United States, Meridian, Idaho. We professionally represent dozens of premier insurance carriers recognized for great value, service and client satisfaction in the U.S. At Mustard Seed, we work for our clients and are not beholden to any one insurance company. Everyone knows that individuals and businesses are unique, and so are their insurance needs. We work hard to bring each client the policy and coverage they need for their specific risk profile. You could say we are a one-stop shop offering auto, home, life, health, commercial and bonds. At Mustard Seed, our clients don't fit into a single box, rather, we design policies that give them the ultimate coverage at the best price and provide personalized, professional service that keeps them coming back to us for years.