Muse Freight
Freight Broker / Account Executive
Job Overview
Join Muse Freight, a leading company in the Transportation & Logistics industry. We are passionate about delivering exceptional service and exceeding our clients' expectations. As a Freight Broker / Account Executive, you will play a crucial role in building strong relationships with our clients and ensuring their satisfaction. Located in Overland Park, Kansas, but operating an office in Scottsdale AZ, Muse Freight offers a hybrid work environment that provides flexibility and work-life balance. You will have the opportunity to have a flex schedule while also being part of a collaborative team. Salary plus commissions up to 40% of GM - with NO seat cost!
Salary Range: $45,000.00 - $225,000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Work from Home
Flexible Schedule
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Parental Leave
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Annual Bonus
Paid Holidays
Requirements
- Experience: Minimum of 1 year of experience in a similar role within the Transportation & Logistics industry.
- Problem-Solving: Strong problem-solving and critical thinking skills to address client needs and overcome challenges.
- Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with clients and internal teams.
- Ability to handle multiple projects and / customers at a single time.
- Customer Focus: Strong customer service orientation, always striving to meet and exceed client expectations.
- Self-Motivated: Ability to work independently, take initiative, and prioritize tasks.
- Team Player: Demonstrated ability to collaborate and work effectively within a team environment.
Responsibilities
- Client Management: Build and maintain strong relationships with existing clients, serving as their main point of contact for all inquiries and needs.
- New Business Development: Identify and pursue new business opportunities to expand our client base.
- Account Analysis: Analyze client accounts, monitor performance, and identify areas for improvement or upselling.
- Monitor and report on key performance indicators (KPIs), such as shipment volumes, revenue, and customer satisfaction, to track account performance and identify areas for improvement.
- Stay up-to-date with industry developments, market trends, and regulatory changes that may impact the freight brokerage industry or client operations.
- Participate in industry events, trade shows, and networking activities to build industry relationships, generate leads, and promote the company's services.
- Problem Solving: Address and resolve any issues or concerns raised by clients, providing effective solutions in a timely manner.
Remote Type:
Hybrid Remote
Job Type:
Full-Time
Job Category:
Transport & Logistics
Location:
Scottsdale,AZ,85251,US