Are you passionate about making a positive difference in customer's lives? Do you find it rewarding to help customers? Do you have a talent for understanding a customer's unique needs and finding a solution? Do you currently hold a Property & Casualty insurance license or have experience working in an insurance agency? If so, apply today!

We believe people are our organization’s most valuable asset, and their ideas and experiences matter. We’re committed to having a culture that empowers innovation that will inspire, protect, and restore our customers’ dreams.

As a customer service representative, you will be answering questions and discussing product offerings with customers to meet their unique needs. Our team works closely to exceed current and potential customer expectations using a variety of processes.

Salary Range: $19.00 - $25.00 per hour

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Mon-Fri Schedule

Evenings Off

Hands on Training

Paid Holidays

Employee Discounts

Work-Life Balance

Team Meetings

Paid Volunteer Days

• Currently hold a Property & Casualty insurance license or have worked in an insurance agency previously
• Strong customer service skills
• Intuitive, resourceful, coachable and willing to learn
• Independent self-starter with a sense of urgency
• Able to multi-task, follow-thru and follow-up
• High school diploma or equivalent

• Answer incoming phone calls and returning messages
• Manage daily customer account updates
• Process customer policy change requests
• Generate insurance quotes
• Manage agency renewal review process
• Understand and follow all underwriting and compliance requirements