When opportunity knocks, don’t be afraid to answer!

If you are looking for your next career opportunity, there is no need to look any further. Missouri Association of Insurance Agents (MAIA) in Jefferson City, MO is looking to hire a Licensed Insurance Customer Service Representative to join our team. We are looking for an organized and detail-oriented individual who is always able to provide amazing customer service. This is your opportunity for a rewarding career with excellent income and growth potential. MAIA is the largest and most effective insurance agent trade association in Missouri, working to advance and promote the interests of independent insurance agents across the state. As a Customer Service Representative, your main focus will be to process renewal and new business applications for our members' insurance coverage. We value our culture of teamwork in our small office and we enjoy many perks that are not offered by a lot of employers. This is the perfect opportunity to learn about the insurance industry and enter a constantly growing and evolving field. If you don't already have your property & casualty license, don't worry! We will help you get licensed to begin your career in the insurance industry! 

If you love interacting with people and want to provide outstanding service at an agency that cares about both our clients and you, apply today!

Salary Range: $40,000.00 - $48,000.00 per year

Benefits

Base Salary Based on Experience 

(Base salary of $38,000-$43,000 per year based on experience plus potential for sizeable bonuses. Total compensation ranges from $40,000-$48,000 per year.)

Bonus Opportunities

Licensing Assistance

Paid Time Off (PTO) - additional paid time off during the summer

Paid Holidays

401(k) Plan

Career Growth Opportunities

Professional Development

Continuing Education Opportunities

Hands-On Training

Team-Building Activities

Paid Sick Leave

Health Insurance

Life Insurance

Dental Insurance

Cafeteria Plan

• Detail-oriented with the ability to prioritize and multitask.
• Basic computer software knowledge.
• Excellent written and verbal communication skills including professional phone etiquette.
• Must be organized with excellent critical thinking and problem-solving skills.

• With your excellent relationship-building talents, you’ll be following up with clients to ensure satisfaction and maintain client retention.
• Your outstanding customer service skills will be essential in educating & advising clients on the best policies for their unique needs.
• With your keen attention to detail, you’ll be cross-selling and rounding out accounts.
• Use your savvy skills to shop for renewals and assist clients with policy changes.
• Your organization skills will be necessary in updating client information.

The Missouri Association of Insurance Agents is the largest and most effective insurance agent trade association in the state. The association's goal is to educate and inform the state's professional independent insurance agents, promote high standards of conduct among its members, and represent the interests of its members and their clients in legislative, regulatory and judicial arenas.