Mike Minor-Farmers Insurance Agency

Farmers Insurance Customer Service Rep


Job Overview

The Mike Minor Farmers Insurance Agency has served customers since 1999 with a clear mission to educate clients so they understand the “why” behind their coverage. This commitment has created long-term loyalty, award-winning results, and a reputation for exceptional service. Our agency offers structured training, strong leadership support, and a friendly environment where high performance is recognized and rewarded.

We are seeking a Farmers Insurance Customer Service Rep who brings professionalism, reliability, and a genuine commitment to delivering excellent service. This role focuses on client support, account upkeep, cross-selling opportunities, and helping the agency maintain strong retention. You will work closely with the agency owner, receive hands-on training, and have opportunities to grow into sales positions across personal, commercial, or life insurance.

  • Base salary $13 - $27 per hour based on experience and licensing
  • Bonus opportunities
  • Career growth opportunities
  • Mon to Fri schedule
  • Paid holidays off
  • Dental, Life, & Vision Insurance

Join a team that values friendly service, incentive-driven performance, and long-term growth. Apply today!

Salary Range: $13.00 - $27.00 per hour

Benefits

Hourly Base Salary Based on Experience

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Bonus Opportunities

Warm Leads Provided

Licensing Assistance

Holidays Off

Paid Holidays

Mentorship

Performance Bonuses

Equipment Provided

Requirements
  • Ability to obtain a Property and Casualty license
  • Willingness to study and pass the state exam
  • Interest in pursuing a Life Insurance license in the future
  • Strong communication and customer service skills
  • Positive attitude and willingness to learn
  • Comfortable working with technology and agency systems
Responsibilities
  • Answer inbound calls and provide professional support
  • Cross-sell coverage to existing customers
  • Schedule and prepare Farmers Friendly Reviews before renewal dates
  • Maintain and update the agency owner’s schedule
  • Assist with retention, service requests, and account upkeep

Remote Type: No
Job Type: Full-Time
Job Category: Customer Service Representative
Location: 1912 OPELIKA RD,PHENIX CITY,AL,36867,US

About Us

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Contact Us

Phone: 334-291-1923