We are a dynamic and growing agency dedicated to providing exceptional service and tailored insurance solutions to our clients. We are seeking a motivated and professional insurance customer service representative to join our team. As an insurance customer service representative, you will play a vital role in supporting our clients and driving sales. You will be responsible for provide excellent customer service, managing client inquiries, and focusing on selling our insurance products. This is a full-time, in-office position with opportunities for growth and licensing.

Salary Range: $15.00 - $17.00 per hour

Benefits

Hourly Base Salary + Commission

Mon-Fri Schedule

Evenings Off

Vision Insurance

• High School diploma or equivalent required, college degree preferred.
• Bilingual (English/Spanish) preferred
• Punctual and reliable with strong attention to detail
• Excellent customer service and interpersonal skills
• Willingness to learn and adapt to a fast-paced environment
• Ability to get licensed in insurance (training provided)
• Professional demeanor with strong basic office skills
• Proficient in email and phone etiquette
• sales-oriented mindset with ability to meet and exceed goals.

• Provide outstanding customer service through phone, email , and in-person interactions.
• Assist Clients with policy inquiries, changes, and claims processing
• Focus on selling insurance policies to meet client needs and achieve sales goals
• Maintain accurate records and documentation with strong attention to detail
• Demonstrate professional email and phone etiquette
• Learn and stay updated on insurance products and services
• Work towards obtaining necessary insurance licenses if not already licensed.
• Collaborate with team members to ensure a seamless client experience.