Join Michelle Tullius Allstate Agency, a welcoming and inclusive workplace in Lynnwood, Washington that values teamwork, integrity, and customer service excellence. Our office in Lynnwood is the heart of our operation, where we pride ourselves on providing top-tier service to our clients.

As our new Front Desk Associate, you'll be the first point of contact for our clients, assisting with inquiries, scheduling appointments, and providing general administrative support. Your role is crucial in ensuring the smooth operation of our office and creating a positive experience for everyone who walks through our doors.

If you're a people-person with a passion for customer service, attention to detail, and a desire to contribute to a supportive team environment, we invite you to apply to join our dedicated team at Michelle Tullius Allstate Agency.

Salary Range: $20.00 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Mon-Fri Schedule

Evenings Off

Career Growth Opportunities

Hands on Training

Parental Leave

Technology: Proficient in Microsoft Office products (Outlook and Word).

Communication Skills: Exceptional verbal and written communication skills to engage with clients effectively.

Customer Focus: A passion for delivering outstanding customer service and creating a welcoming environment.

Organization: Strong organizational skills to manage schedules, appointments, and administrative tasks efficiently.

Professionalism: Present a polished and professional image in person and over the phone.

Team Player: Collaborate effectively with colleagues to support a positive and inclusive work culture.

Detail-Oriented: Aattention to detail and ensure accuracy in all tasks.

*Previous experience in Insurance industry a plus.

Client Reception: Greet clients warmly, direct them to the appropriate personnel, and provide assistance as needed.

Phone Inquiries: Handle phone calls professionally, answering queries, and directing calls to the correct departments.

Opportunity Generation: Proactively identify and call out cross-sell opportunities for current clients.

Administrative Support: Assist in general office tasks such as filing, faxing, and data entry to support daily operations.

Customer Service: Resolving customer issues related to insurance policies, claims, and billing concerns while maintaining accurate customer records and documentation.

Business Knowledge: Gain an understanding of specific company products to effectivley match customer needs to the appropriate prodcut lline.

We are a premier Allstate Agency specializing in Home, Life, and Auto insurance. Our dedicated staff work incredibly hard to ensure that our clients are completely satisfied. We only hire the best and most dedicated employees to our team.