Michael Wilson Farmers Insurance

Client Outreach Specialist Insurance


Job Overview

Turn Conversations Into Opportunities

Are you confident on the phone, comfortable starting conversations, and motivated by reaching goals? The Alex Wilson Farmers Insurance Agency is looking for a Client Outreach Specialist to help expand our reach and create new opportunities for our sales team.

This role is ideal for someone who enjoys staying busy and doesn't get discouraged by hearing "no." Your focus will be connecting with prospective customers, identifying insurance opportunities, and helping move interested prospects to the next step.

You don't need to be an insurance expert to get started. We're looking for someone who brings the right attitude, communication skills, and willingness to learn.

Salary Range: $2,400.00 - $2,500.00 per month

Benefits

Monthly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Requirements

Who Will Succeed Here?

You may be a great fit if you're naturally outgoing, persistent, organized, and comfortable working toward measurable goals. We're looking for someone who can maintain a positive attitude and consistent effort throughout a high-activity workday.


We're especially interested in candidates who have:


  • Strong communication and interpersonal skills
  • Insurance License NOT REQUIRED
  • Confidence speaking with new people over the phone
  • A goal-oriented and competitive mindset
  • Strong follow-up habits and attention to detail
  • The ability to stay self-motivated and productive
  • Basic computer skills and the ability to learn CRM systems
  • A coachable attitude and willingness to improve


Previous experience in sales, customer service, telemarketing, or a call-center environment is a plus, but not required. Bilingual English/Spanish skills are also a plus.


Grow With the Wilson Agency!

At the Alex Wilson Farmers Insurance Agency, we're focused on building strong customer relationships and creating continued growth through teamwork, consistency, and excellent communication.


You'll receive hands-on training and coaching while developing valuable experience in prospecting, lead generation, customer communication, and sales. For someone who performs well and wants to continue growing, this role can provide opportunities to take on greater responsibilities within the insurance industry.


If you're ready to bring energy, consistency, and a strong work ethic to a growing team, we'd like to hear from you. Apply today!

Responsibilities

Your Role on the Team

You'll be one of the first points of contact for prospective customers. Through consistent outbound activity and follow-up, you'll help build our pipeline and connect potential clients with our sales team.


A typical day may include:


  • Making a high volume of outbound calls to prospective customers
  • Starting conversations and identifying potential insurance needs
  • Gathering and verifying information needed for insurance quotes
  • Creating qualified quote opportunities for the sales team
  • Following up with prospects who have previously expressed interest
  • Maintaining organized and accurate notes in our CRM
  • Working toward established daily and weekly activity goals
  • Coordinating with the sales team for smooth prospect handoffs
  • Participating in coaching, training, and team development



Remote Type: No
Job Type: Full-Time
Job Category: Customer Service Representative
Location: 8000 W Interstate 10 Ste 211,San Antonio,TX,78230,US

About Us

Michael Wilson Farmers Insurance is a trusted insurance agency dedicated to helping individuals, families, and businesses protect what matters most. As part of the Farmers Insurance network, the team combines local service with the strength of a nationally recognized brand, delivering personalized coverage solutions with professionalism, care, and responsiveness. From auto and home to life, business, and specialty insurance, Michael Wilson Farmers Insurance is committed to making protection simple, clear, and reliable.

With an energetic, client-focused culture, the agency values proactive service, teamwork, and a genuine desire to help people prepare for the unexpected. Employees join an environment where strong communication, integrity, and attention to detail are essential, and where every interaction is an opportunity to build trust and long-term relationships. If you are motivated by meaningful work and want to grow in a fast-paced insurance setting, Michael Wilson Farmers Insurance offers the chance to make a real impact in the community while supporting customers at every stage of life.

Why Join Us

At Michael Wilson Farmers Insurance, we believe great insurance is built on trust, energy, and personalized care. As part of the Farmers Insurance family, we help individuals, families, and businesses protect what matters most with coverage solutions that are practical, reliable, and tailored to real-life needs.

Our team brings a professional, client-focused approach to every interaction, combining industry knowledge with a genuine commitment to service. We work hard to create a supportive environment where employees can grow, make an impact, and help customers feel confident about their future. If you’re looking for a company where your work truly matters, you’ll find purpose and opportunity here.

Apply Here


This phone number may be used by the hiring team to keep you informed about the application process.
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Contact Us

Phone: 210-478-9645