Don’t wait! Take the next step in your career today! Michael Hooker Insurance Agency, Inc in Mesquite, Texas, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. Are you an experienced CSR? Incredible! You will benefit from continued training and education, as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement, and the option to transition into sales if desired. Apply now to join our team and our commitment to client satisfaction and success.

Min experienced person receives a starting salary of $32,000.00 plus a bonus and commission an experienced person receives a salary of $42,000.00 plus a bonus and commission.

Salary Range: $32,000.00 - $42,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training

Retirement Plan

Office snacks provided

Casual Fridays

Team building events

Laid back work environment

Family focused Agency

Excellent communication/interpersonal skills.

Must have the ability to multi-task.

Professional phone etiquette.

Great customer service skills.

Problem-solving capabilities.

A Property & Casualty insurance license is required.

Driven and goal-oriented individual.

Bilingual: Being fluent in both English and Spanish is beneficial.

Process customer policy change requests.

Secure all Trailing Documents from customers.

Handle all incoming claim calls from customers and follow-up.

Maintain knowledge of new products and services.

Handle customer renewals.

A cutting edge insurance agency meeting the needs of very well taken care of clients. Our slogan is ''Protecting Your Now and Securing Your Future"