Are you known for your warm smile and positive attitude? Do you excel at building strong relationships and creating a welcoming environment? If you’re looking for a role where your friendly personality can make a difference, we want to hear from you!

Join Mike & Marla Clinkenbeard-Farmers Insurance Agency, a reputable insurance agency located in SANTEE, California. We are seeking a detail-oriented and organized Front Desk Office Assistant to join our team. In this role, you will play a vital part in supporting our agents and ensuring the smooth operation of our office.

As our Front Desk Office Assistant, you will be instrumental in creating a positive experience for both our team and our clients.

Your role will involve:

Welcoming Presence: Greet clients, colleagues, and visitors with a warm and friendly demeanor, making everyone feel valued and appreciated.

Team Support: Collaborate closely with your team members, offering assistance and encouragement to ensure a smooth and efficient workflow. Help follow procedures and ensure we meet deadlines.

Customer Care: Address client inquiries and concerns with patience and a solutions-oriented approach.

Positive Atmosphere: Contribute to a positive and inclusive work environment through your cheerful and supportive attitude.

Salary Range: $20.00 per hour

Benefits

Hourly Base Salary Based on Experience

Health Insurance

Vision Insurance

Dental Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

• High school diploma or equivalent
• Previous experience in an administrative or office assistant role is preferred
• Excellent organizational skills and attention to detail
• Strong written and verbal communication abilities
• Proficient in Microsoft Office Suite
• Ability to take direction from multiple people
• Reliable and able to be on time, everyday.

As our Front Desk Office Assistant, you will engage in a range of responsibilities:

• Managing the front desk and serve as a friendly point of contact for clients and colleagues, providing exceptional service and support.
• Be the first friendly voice on the phone each time while gathering correct information to pass onto a producer, process payments, send emails, pull and distribute reports, correspond with lenders for proof of insurance requests, as well as anything else that may come up to ensure smooth operations.
• Foster strong relationships within the team by promoting open communication and mutual respect.
• Handle any challenges or issues with a constructive and empathetic approach.