Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Salary Range: $55,000.00 - $85,000.00 per year

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Health Insurance

Mon-Fri Schedule

Hands on Training

Retirement Plan

Bilingual (Spanish and English)

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Be a great self-starter with a sense of urgency.

Proficiency to multi-task, follow-thru and follow-up.

No insurance experience required but must be willing to obtain property and casualty license in 30 days.

Provide customers with additional information about new products and services.

Process customer policy change requests.

Take premium payments from customers.

Ask each customer for referrals and explain our referral program.

Answer incoming phone calls on the first ring.

Return all phone messages promptly.

Thoroughly understand and follow all underwriting, rating and compliance requirements.

Provide exceptional customer service.

Provides on-going support to insurance clients as needed.

Meyling Marin-Farmers Insurance Agency Top 1% Nationwide: Our agency ranks within the top 1% of all insurance agencies across the country. This recognition reflects our commitment to excellence, our deep industry knowledge, and our dedication to providing exceptional service to our clients. Located in RIVERSIDE, our dedicated team is constantly growing and we are always looking for great talent. Apply to our team today!

At our insurance agency, we believe in empowering individuals to reach their maximum potential. We are committed to fostering a supportive environment where you can develop the skills and expertise needed for a successful insurance career, while providing opportunities for growth, advancement, and professional fulfillment.